Creative Lead

THG Ingenuity Ltd.; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in digital commerce is seeking a Creative Lead to guide their divisional creative team in producing high-quality, on-brand work. The ideal candidate will demonstrate creative leadership, foster team development, and ensure excellence in project delivery while influencing the studio’s reputation positively. This position offers a dynamic environment aimed at innovation and collaboration, perfect for those who thrive in a creative space.

Benefits

Career Development Opportunities

25 Days Annual Leave

Healthcare Support

Enhanced Maternity and Paternity Pay

Up to 50% Discount on THG Brands

Qualifications

• Experience in leading creative teams and campaigns.
• Strong understanding of design and brand strategy.
• Ability to mentor and develop team members.

Responsibilities

• Lead creative campaigns from concept to execution.
• Manage and mentor the creative team.
• Collaborate with various departments for cohesive project delivery.

Skills

Creative Leadership

Brand Ownership

Team Development

Collaboration

Problem-Solving

Job description

Join to apply for the Creative Lead role at THG Ingenuity

Join to apply for the Creative Lead role at THG Ingenuity

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Location: Studios, WA15 0AF

About Studios At Ingenuity

THG Studios is the creative powerhouse within THG Ingenuity. With over 400 creatives delivering worldclass campaigns for brands such as Disney, Campari, MyProtein, Lookfantastic.com, ASDA, Gilette, Nestle, Illamasqua, Coggles and ESPA - we are Europe’s biggest and most impressive creative studio. Spanning across 11.5 acres in the creative heart of the North, Manchester, we are home to 15 specially designed studio spaces, dedicated to video, photography, interiors, social, campaign and even boasting a state of the art food&drink content production facility. And that’s just the tip of the iceberg! THG Studios has everything a brand needs to grow and flourish, and with that comes career opportunities across strategy, client services, creative, packaging, production and operations. So, if you’re looking for the next step in your career, live & breathe creative and want to be part of something truly special… there’s a role for you in our studio.

About The Role

To lead your divisional creative team to create work that’s high quality, on brand, on brief, and on deadline. You’re someone who is excited and knowledgeable about design and the industry and you inspire those around you. You’re commercially minded and collaborate with the wider teams in a way that elevates the perception of Studios across the business. You understand Studio’s values and put them into practice.

What We Expect From You

Creative Leadership & Brand Ownership

• Lead campaigns from concept to execution across appointed brands and projects, ensuring work is high-quality, idea-driven, on-brand, and on-strategy.
• Act as brand guardian—updating guidelines and maintaining consistency.
• Support the Creative Director (CD) in job scoping and reporting on team performance, resource needs, and creative issues.
  
  

Collaboration & Communication

• Work closely with brand, marketing, production, and art-working teams.
• Build strong relationships across the business and act as a role model.
• Attend and contribute to client and internal meetings, presenting ideas confidently and effectively.
  
  

Team Development & Management

• Manage, mentor, and empower your team through regular feedback, communication, and 1-2-1s.
• Support the CD in setting and aligning team goals, KPIs, and professional development plans (PDPs).
• Be the go-to contact for design decisions and resolving creative challenges.
  
  

Process & Delivery Excellence

• Ensure efficient workflow and time management for yourself and your team.
• Follow and lead established studio systems and processes.
• QC all work with a keen eye for detail and respond quickly when priorities shift.
  
  

Growth, Innovation & Accountability

• Be commercially minded and proactive in improving creative output, workflow, and stakeholder management.
• Demonstrate a growth mindset by continually improving your skillset and meeting personal KPIs.
• Positively impact Studio’s internal and external reputation and embody its values in all you do.
  
  

Behaviours & Competencies

Dynamic & Solution-Focused

• Adaptable, passionate, and confident under pressure with a proactive, problem-solving mindset.
• Clearly identifies and communicates challenges and solutions to leadership.
  
  

Collaborative & Communicative

• Works effectively across departments, takes ownership, and contributes to a positive studio culture.
• Builds strong relationships, shares knowledge, and is open to constructive feedback.
  
  

Creative & Innovative

• Brings fresh thinking and cultural awareness, with a solid understanding of agency services and output.
• Continuously challenges the status quo and embraces new ideas.
  
  

Brave & Engaged

• Speaks up confidently, seeks support when needed, and handles difficult conversations professionally.
• Constructively challenges clients and remains fully present and engaged in team environments.
  
  

Proud & Accountable

• Acts as a positive ambassador, supports and celebrates others, and holds themselves and the team to high standards.
• Actively develops their skills and aligns with THG Studios’ values and vision.
  
  

Benefits

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
  
  

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.
  
  

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.
  
  

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.
  
  

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Software Development

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