Creative Email Designer — Hybrid, Responsive Campaigns

Harrods; Knightsbridge; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Harrods is seeking a creative Email Designer to craft engaging, responsive email campaigns across editorial, promotional, and transactional communications. You will design and build high-quality emails that are brand-focused and performance-driven, ensuring mobile optimisation and ongoing customer engagement improvements.

Working closely with content, CRM, creative, and strategy teams, you’ll produce assets in Photoshop, design templates in Emarsys, and collaborate to meet personalisation

Qualifications

• Proficient in Adobe Creative Suite and Figma.
• Knowledge of email design best practices (responsive design, mobile optimisation).
• Experience with email platforms and dynamic content.

Responsibilities

• Design high-quality email campaigns in collaboration with editorial and CRM teams.
• Create engaging digital assets in Photoshop for email content across categories.
• Build responsive templates in Emarsys using reusable blocks and variations.
• Collaborate with stakeholders to incorporate feedback and ensure branding and personalisation.
• Test and optimise emails across devices and email clients.

Tools

Adobe Photoshop

Figma

Job description

Harrods is seeking a creative Email Designer to craft engaging, responsive email campaigns across editorial, promotional, and transactional communications. You will design and build high-quality emails that are brand-focused and performance-driven, ensuring mobile optimisation and ongoing customer engagement improvements.

Working closely with content, CRM, creative, and strategy teams, you’ll produce assets in Photoshop, design templates in Emarsys, and collaborate to meet personalisation