Creative Content Manager — Video & Social (Flexible Hours)

Surety Hospitality; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Holiday entitlement 30 days

Health cash plan

Life Assurance £25k

Pension scheme

Guest experience for you

Family-friendly policies

Refer a Friend scheme

Staff discounts

Job summary

Surety Hospitality is seeking a creative Content Manager to craft photography and video content for a portfolio of London and Somerset venues. You will drive content from idea to production, editing and delivery, matching brand needs with platforms and audiences.

You will work closely with General Managers and Marketing leads to refine visual storytelling, adapt content for social, web, email and ads, and stay ahead of trends in AI and digital discovery across the group.

Qualifications

• Proven experience in content creation, photography, videography, social content or a similar creative role
• Comfortable taking content from concept to finished asset
• Strong understanding of social media and how content behaves across different platforms
• Confident using cameras and smartphones to create professional‑quality content
• Strong editing skills and familiarity with tools such as Adobe Creative Cloud, Premiere Pro, Lightroom, Photoshop, CapCut or equivalent
• A strong visual eye and understanding of storytelling, composition, lighting and editing
• Commercially minded, with an interest in understanding why content performs and how it can be improved
• Organised, collaborative and comfortable managing multiple projects and priorities
• Curious about emerging trends in content, technology, AI and digital discovery
• Previous experience in luxury hospitality, hotels, restaurants, travel, lifestyle or premium brands would be advantageous

Responsibilities

• Content creation: Creating video-led content for social media platforms across multiple hospitality venues
• Video editing: Confident using video editing platforms to create social‑first content
• Social media & community management: Plan and schedule content (Reels, TikToks, stories) and manage customer reviews or comments
• Website & CMS management: Update text, images, and landing pages via platforms like WordPress
• Copywriting: Write clear, engaging, and on‑brand copy for web pages, email newsletters, and marketing campaigns
• Asset creation: Design digital and print collateral, including menus, signage, and promotional graphics

Skills

Content creation

Photography

Videography

Social content

Video editing

WordPress CMS

Copywriting

Adobe Creative Cloud

CapCut

Brand guardian

Project management

Tools

Premiere Pro

Lightroom

Photoshop

CapCut

Adobe Creative Cloud

WordPress

Job description

Surety Hospitality is seeking a creative Content Manager to craft photography and video content for a portfolio of London and Somerset venues. You will drive content from idea to production, editing and delivery, matching brand needs with platforms and audiences.

You will work closely with General Managers and Marketing leads to refine visual storytelling, adapt content for social, web, email and ads, and stay ahead of trends in AI and digital discovery across the group.