Crazy Club Supervisor - Wolverhampton, West Midlands

Superbowl UK; Wolverhampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recreational entertainment company in Wolverhampton is seeking a dynamic individual to manage and promote Crazy Club events. Responsibilities include overseeing activities, leading training sessions, and ensuring high standards of service are met. The role demands proactive collaboration with venue management and a hands-on approach to daily operations. Candidates with event management experience and strong communication skills are encouraged to apply.

Qualifications

• Experience in event management or hospitality.
• Strong communication skills for collaborating with teams.
• Ability to lead and conduct training sessions.

Responsibilities

• Create and oversee Crazy Club events.
• Ensure standards of activities are met.
• Promote the Crazy Club brand effectively.

Job description

Responsibilities

• Work with venue management teams to create/oversee all Crazy Club events, Including Monday & Friday Toddler Times
• Generate ideas for toddler morning content on a weekly basis
• Ensure that all toddler morning/Crazy Club Activities are delivered to a good standard
• Work with venue management teams to organise regular deep cleans of Crazy Club
• Have a hands-on approach to the daily running of Crazy Club ensuring the guest standards and requirements are met
• To take part in regular conference calls alongside venue managers with the Brand Executive to discuss sales, performance, event ideas & feedback
• Actively promote the Crazy Club brand to local groups & general public
• Take the lead/host regular training sessions for Crazy Club staff alongside venue managers and the Brand Executive
• To participate, in the achievement of a positive, friendly and open team atmosphere
• To attend and participate in all training sessions as requested by the Management Team
• To highlight any training needs to venue management teams as necessary
• To take personal ownership for the achievement of all objectives as agreed at the annual appraisal and / or feedback from meetings
• To attend and participate fully in all team meetings as requested by the Management Team
• To ensure personal appearance and behaviour is always to company standard
• To take personal accountability to all company policies and procedures
• To ensure that all possible steps are taken to minimise or prevent loss or damage to company property or assets, including information
• To take personal accountability for and be conversant with all statutory obligations
• To ensure fair and equal to all individuals in line with legislation and company policy
• Carry out product price checks, comparisons and competitor research
• Applicants who are selected for first stage interview will be contacted directly and required to submit an interview video as part of the next stage of the recruitment process.
• The successful candidate will be subject to a DBS check and the offer will be dependent on a clear DBS result.