Crane Vehicle Scheduler Leicester

Exertis (UK) Ltd.; Leicester; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discretionary Bonus

Enhanced Pension

Life Assurance

EAP

Health plans

Eye Care Vouchers

Brand Discounts

Holiday entitlement

Family Friendly Leave

Job summary

Flogas is seeking a Crane Vehicle Scheduler to join our I&M Scheduling team in the UK. You will liaise with engineers, suppliers and other departments to coordinate the installation and upgrade of Bulk LPG sites, ensuring work is delivered to SLA and within safety guidelines.

You’ll provide cover for sickness and holidays as needed and help keep our nationwide LPG network running smoothly. Reporting to the I&M Scheduling Manager, the role requires strong organisation, clear communication

Qualifications

• Strong relationship building with suppliers and engineers.
• Excellent organisational skills to manage multiple tasks.
• Clear communication to colleagues at all levels.
• Ability to interact effectively with customers and resolve issues.
• Willingness to work outside standard hours when required.
• Maintain a positive attitude and adaptable approach.

Responsibilities

• Schedule Hiab resources using in-house scheduling software in line with SLA's.
• Coordinate appointment times with customers.
• Manage engineer and Hiab holidays and standby requirements.
• Operate within defined service level agreements.

Skills

Relationship building

Organisational skills

Interpersonal skills

Customer communication

Flexible hours

Positive attitude

Job description

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Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team.

Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers

How you’ll power our business as a Crane Vehicle Scheduler

As a Crane Vehicle Scheduler, you will report into the I&M Scheduling Manager. You will be responsible for effectively liaise with team members and other departments within Flogas relating to any installation issues. You will assist with the administration of the installation and upgrade of Bulk LPG sites and provide adhoc cover for sickness and holiday amongst the crane schedulers.

Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future.

Here’s what you’ll be doing

• Schedule all Hiab Resources using in-house scheduling software in line with company SLA's
• Managing appointment times with customer
• Manage around Engineer & Hiab holidays and standby requirements
• Work to assigned service level agreements

What we’ll need from you

• Be able to build strong working relationships with suppliers and engineers
• Good organisational skills
• Have good interpersonal skills and be able to communicate to Flogas employees on all levels
• Be able to communicate with customers directly, handle and champion any issues that might arise
• Be able to work outside normal working hours, when the business requires
• Have a flexible working approach and be able to convey a positive attitude to staff and customers at all time

What you’ll get from us

You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.

• Discretionary Bonus
• Enhanced Pension Scheme
• Life Assurance
• EAP (Employee Assistant Plan)
• Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
• Extensive discounts from loved brands and major retailers
• 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
• Enhanced Family Friendly Leave

Flogas: Powered by people

At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.

Doing right by everyone

People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.