CPGC Liaison Section Lead

Royal Marsden; Greater London, Sutton Green, Kingston upon Thames; On-site; GBP 48,000 - 57,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is seeking a Clinical Genomics Pathway Coordinator for a 2-year fixed-term contract based in London. The role oversees the Clinical Pathology Genomics Centre across Chelsea and Sutton, coordinating genomic test requests from Trust and external users.

Excellent communication and data management skills are essential to ensure timely transfer of referrals to the Genomic Laboratory Hub and supporting NHS England requirements.

Qualifications

• Educated to degree level or equivalent in years’ experience.
• Post graduate qualification in service improvement or demonstrable knowledge.

Responsibilities

• Oversee the CPGC service across Chelsea and Sutton to ensure timely genomic test referrals.
• Act as single point of contact for all clinical genomics queries and coordinate flow of material and information.
• Develop and implement department procedures, liaising with multi-professional teams to ensure continuity of care.
• Liaise with NHS cancer pathways, NHS networks and external partners to support genomic pathways.

Skills

Communication skills

Multidisciplinary teamwork

Data analysis

Organisation

Problem solving

Independent working

Education

Degree level or equivalent (2 years)

Postgraduate qualification in service improvement

Job description

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden - Chelsea Town Chelsea Salary £47,951 - £56,863 pro rata per annum including inner London HCAS Salary period Yearly Closing 26/11/2026 23:59

Job overview

We are looking for an enthusiastic, organised and highly motivated Clinical Genomics Pathway Coordinator to join our team on a 2-year fixed-term contract.

The post holder will be responsible for overseeing the Trust’s Clinical Pathology Genomics Centre (CPGC) co-located across the Chelsea and Sutton sites, supporting the delivery of timely and effective clinical genomics pathways for both Trust and external users.

This is an exciting opportunity for an individual with excellent organisational, communication and data management skills who is interested in working at the interface between clinical services, genomics, pathology and the wider NHS. You will play a key role in ensuring that clinical genomics requests are appropriately managed, actioned and submitted to the North Thames Genomics Laboratory Hub

Main duties of the job

The post holder will oversee the Trust Clinical Pathway Genomics Coordinator (CPGC) service across the Chelsea and Sutton sites, ensuring genomic test requests from Trust and external users are processed accurately and submitted promptly to the Genomic Laboratory Hub (GLH) to support appropriate diagnostic testing.

Excellent verbal and written communication skills are essential, as the role involves working closely with multidisciplinary teams, consultant pathologists, colleagues within the North Thames Genomic Laboratory Hub, and partners across NHS cancer pathways and networks to support the delivery and development of clinical genomics services in line with NHS England requirements.

Responsibilities include managing the administrative function of the CPGC service, improving workflows and procedures, optimising data collection, and overseeing day-to-day operations to ensure activity targets and patient pathway requirements are met. The post holder will act as the first point of contact for clinical genomics pathway queries.

The role requires analysis and presentation of data in a clear and accessible format, supporting service improvement, IT developments, and administrative activities across the technical and medical teams. Additional duties include line management of the Histopathology/Clinical Genomics Liaison Assistant and maintaining documentation to support UKAS accreditation compliance.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

To provide a professional and courteous service to all users, ensuring the highest quality service levels.

• To demonstrate a commitment to the delivery of high quality service to patients and other service users.
• To be the single point of contact for all clinical genomics queries and coordinate the flow of material and information to ensure referral for genomics testing in a timely and efficient manner.
• To provide information, assistance and advice to the management team and wider team as required.
• To develop and implement the department procedure ensuring correct assignment of material to consultant pathologists, liaising internally and externally, with the multi-professional team to ensure continuity of care and treatment for patients between departments and sites.
• To liaise with commercial development leads and private care to implement NHS, PP and overseas workstreams.

• Play a leading role in developing and implementing the CPGC for the Trust
• To have significant knowledge of the NHS cancer diagnostic pathways, awareness of GLH in the diagnostic process and NHS networks/ Trusts, liaising with multiple users in multiple organisations to ensure timely transport of clinical genomics requests

• Liaising with Head of Commercial Development Clinical Genomics and Private Patient team to ensure funding for clinical genomics samples.
• To implement cost improvement programmes as directed by the laboratory management and/or department clinical lead
• Assist the laboratory management in generation and monitoring of invoices for users as per Trust procedure

Skills & Abilities

• Tailor communication to different audiences and purposes, using appropriate language avoiding bias and confusion.
• Communicate accurate information and explain uncertainty in your findings.
• Communicate positive and negative information to stakeholders and facilitate discussions within multidisciplinary teams.
• Ability to deal efficiently and effectively with all levels and disciplines, both within and outside the organisation.
• Ability to plan and prioritise work according to demand.
• Ability to use initiative.
• Ability to organise and maintain filing systems.
• Ability to work unsupervised.
• Proficiency in administration functions
• Able to manage pathological specimens following health & safety training.
• Use information to analyze common problems and improve workflow.
• Transform data into meaningful information using various techniques.
• Ensure accurate data collection and submission as required by GLH and Trust
• Express complex ideas and insights confidently in writing and conversation
• Appropriate skills to supervise other A&C staff

Qualifications

• Educated to degree level or equivalent in years’ experience (2 years)
• Post graduate qualification in service improvement or demonstrable knowledge

Experience

• Experience of word processing packages: Microsoft Word
• Demonstrable experience of medical terminology
• Awareness of clinical genomic testing requirements, and National Genomic test directory
• Previous NHS experience
• Experience of Quality Management & audit
• Experience in training staff and implementing new methods.
• Awareness of NHS and GLH networks

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.