CPD Admin Assistant

Vertiv; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A global IT engineering company, Vertiv, is seeking a CPD Admin Assistant in Southampton for a part-time, temporary role. The position involves organizing CPD sessions, managing customer relations, and other administrative tasks, suitable for individuals with strong communication and ICT skills.

Qualifications

• Excellent telephone manner and strong communication skills.
• Strong ICT knowledge – Outlook, Word, Excel.
• Experience in a sales-oriented environment.

Responsibilities

• Organise and arrange all thermal and power CPDs.
• Reach out to new and existing customers.
• Assist in scheduling and coordination of CPD courses.

Skills

Communication Skills

Customer Service Skills

Teamwork

Effective Time Management

ICT Knowledge

Job description

Who are we?

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are now on the lookout for a customer-focused CPD Admin Assistant to join our dynamic team inSouthampton!

This is apart-time (15 hours/week) andtemporary (6 months) role that offers the chance to join a global IT engineering company with nearly 27,000 employees worldwide. You will also benefit of flexibility in terms of working schedule.

As a CPD (Continuing Professional Development) Admin Assistant, you will play a crucial role in enhancing our outreach efforts—specifically by targeting consultants and other key professionals—improving course attendance, and strengthening client relationships.

What kind of work will you be doing?

• Organise and arrange all thermal and power CPDs, this will include managing diaries of the sales and application engineering teams.
• Reaching out to new and existing customers.
• Booking and arranging the CPD.
• Following up with certified certificates and a few other admin support activities for the telemarketing team.
• Assist in the scheduling and coordination of CPD courses in person and online.
• Make contact by telephone with specifically targeted customers, a warm database.
• Arrange for the sending of appropriate introductory emails, invites and sales meetings.

What do we need from you?

• Must have excellent telephone manner, be confident and have strong communication and customer service skills.

• Strong ICT Knowledge – Outlook, Word, Excel, and using collaboration tools like Microsoft Teams.

• Team working in a sales-oriented environment.

• Effective time management.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety.Integrity. Respect.Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

•Customer Focus

•Operational Excellence

•High-Performance Culture

•Innovation

•Financial Strength

OUR BEHAVIORS

•Own It

•Act With Urgency

•Foster a Customer-First Mindset

•Think Big and Execute

•Lead by Example

•Drive Continuous Improvement

•Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.

Apply directly to this job ad and take the first step towards a career with Vertiv!