Cover Store Manager

Deichmann; Ipswich; On-site; GBP 31,000; Full time

Job summary

A leading footwear retailer based in Ipswich seeks a Cover Store Manager to support store operations. The role involves motivating the team, managing stock, and providing exemplary customer service to achieve company goals. Ideal candidates will have previous retail management experience and a willingness to travel. A competitive salary of £30,500 is offered for this full-time position.

Qualifications

• Experience at supervisor/management level within a retail setting.
• Proven ability to motivate and coach teams.
• Strong understanding of retail operations and KPIs.

Responsibilities

• Coach and motivate the team for excellent customer service.
• Lead in promoting and upselling products.
• Draft rotas according to payroll budgets.
• Manage stock levels efficiently.

Skills

Retail management experience

Team motivation and coaching

Customer service excellence

Strong communication skills

Numeracy skills

Pressure handling

Job description

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Purpose

Deichmann Shoes has an exciting opportunity to join our growing business as a Cover Store Manager, supporting our store in Ipswich and other stores in the surrounding area, including Ipswich, Norwich, Bury St Edmunds, Chelmsford, Basildon & Southend.

Working as a Cover Store Manager for Deichmann, you will be offered a competitive salary of £30,500 per annum.

This is a full-time, permanent position, and you must be fully flexible to work across the week. Our Cover Managers are our fast-track, high-potential managerial talent!

After initial training, Cover Managers build their understanding of store operations by providing managerial cover across a cluster of stores. You must therefore be able to travel within a defined geographical area.

On completion of training, Cover Managers are in an ideal position to be promoted to Store Manager.

Our ideal Cover Managers will have previous experience at supervisor/management level within a retail setting or similar and be keen to progress their career in store management.

Key activities:

• Motivate and coach the team to deliver excellent customer service.
• Lead by example in promoting and upselling products.
• Draft rotas in line with payroll budgets.
• Manage stock effectively.
• Analyze sales figures and reports.
• Ensure all company standards are implemented and maintained, including merchandising and administration.
• Work towards targets and achieve company KPIs.
• Assist with recruitment and team development.

Personal characteristics:

• A hands-on leader with experience in retail or a related industry sector.
• A positive, flexible approach with a can-do attitude.
• Ability to work under pressure in a fast-paced environment.
• Confidence to motivate, coach, and inspire the team.
• Strong communication skills.
• Methodical and organized with a structured work approach.
• Strong numeracy skills.
• Candidates with a full UK driving licence are preferred due to the travel involved.

Salary/Pay: £30,500