Cover Site Operations Manager

Arriva Group; Barking; On-site; GBP 52,000 - 55,000; Full time

Job summary

Join Arriva Group as a Cover Site Operations Manager to oversee and ensure smooth operations across multiple garages in London. In this leadership role, you will be responsible for managing services, upholding safety standards, and promoting inclusivity within the workplace culture. Bring your operational expertise and collaborative spirit to help deliver high-quality transport solutions in a dynamic environment.

Benefits

Complimentary travel on all TfL routes

25 days annual leave, with the option to buy 5 additional days

Transport Manager Allowance

Pension scheme

Employee Assistance Programme

Qualifications

• Experience in operational leadership within transport or logistics.
• Proven ability to lead and motivate teams across multiple locations.

Responsibilities

• Ensure safe and compliant daily operations across all covered sites.
• Lead teams to deliver efficient, high-quality service.
• Manage costs and contribute to budget planning.

Skills

Operational Leadership

Team Development

Stakeholder Engagement

Problem Solving

Education

CPC qualification or willingness to obtain

Job description

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Cover – Site Operations Manager (Clapton, Barking & Dartford Garages)

Location: London – Covering Clapton, Barking and Dartford Garages

Salary: £52,070 per annum, rising to £54,987 after two years

Working Pattern: Full-time, 38 hours per week

We are seeking an experienced and adaptable Cover Site Operations Manager to provide leadership and continuity across our London operations, specifically covering Clapton, Barking, and Dartford Garages. This key role ensures that site operations continue to run smoothly and safely during periods of transition, absence, or increased operational demand.

In this role, you will be responsible for managing the day-to-day running of our bus services, ensuring operational performance, customer service standards, and safety compliance are maintained. You will lead and support site teams, manage costs, collaborate with trade unions, and uphold the company’s values and service commitments.

This is a hands-on leadership role requiring a proactive approach to problem-solving, team development, and stakeholder engagement. You will play a vital role in promoting a workplace culture that reflects the diversity and inclusivity of the communities we serve.

What You’ll Be Responsible For

• Ensuring safe and compliant daily operations across all covered sites
• Leading local teams to deliver efficient, high-quality service
• Supporting and implementing the company’s Health & Safety policies
• Managing costs and contributing to local budget planning and performance
• Collaborating with local stakeholders, authorities, and trade unions
• Promoting company values, particularly around Equality, Diversity & Inclusion
• Driving continuous improvement, innovation, and team engagement
• Supporting Corporate Social Responsibility and sharing best practices across sites
  
  

What We’re Looking For

• Experience in operational leadership within transport, logistics, facilities, or similar industries
• Proven ability to lead and motivate teams across multiple locations
• Strong commercial awareness with experience managing budgets and driving performance
• A collaborative, inclusive leadership style with excellent communication skills
• CPC qualification or willingness to obtain (full support provided)
  
  

What We Offer

• Salary: £52,070, increasing to £54,987 after two years
• Working Hours: 38 hours per week
• Travel Benefits: Complimentary travel on all TfL routes for you and one nominated person (after three months)
• Annual Leave: 25 days, with the option to buy up to 5 additional days
• Professional Support: Transport Manager Allowance (with CPC), full support for qualification if needed
• Additional Benefits: Pension scheme and access to an Employee Assistance Programme
  
  

This is your opportunity to step into a high-impact leadership role, ensuring operational excellence across three of our busiest sites. If you’re ready to lead with purpose and support our mission to deliver safe, reliable, and inclusive transport, we’d love to hear from you.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Truck Transportation

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