Courtesy Service Driver

Hertz Europe Ltd; London; On-site; GBP 22,000 - 35,000; Full time

Job summary

Join a dynamic team at one of the world’s largest car rental companies as a Courtesy Service Driver. In this exciting role, you will be the face of Hertz, providing exceptional service to customers while ensuring their comfort and safety during their journey. With a focus on teamwork and a fast-paced environment, every day will bring new challenges and opportunities to make a positive impact. Enjoy a range of benefits including generous holiday allowances, career development opportunities, and exclusive car rental discounts. If you thrive on creating unforgettable customer experiences, this is the perfect opportunity for you!

Benefits

25 days holidays (plus Bank Holidays)

Wide range of training and development courses

Career development opportunities

Car Rental discount across Europe

Qualifications

• Minimum 2 years of PCV cat.D1 driving experience required.
• Customer service experience is essential.

Responsibilities

• Provide excellent customer service and assist with luggage.
• Maintain the Courtesy Bus and ensure compliance with safety regulations.

Skills

Customer Service

Communication Skills

Driving (PCV cat.D1)

Health & Safety Compliance

Education

CPC Certification

Job description

Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It’s as simple as that.

We are currently looking for a Courtesy Service Driver. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Courtesy Service Driver.

We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You’ll relish the chance to make a difference to every customer journey within one of the world’s largest car rental companies.

The role: Taking the wheel at Hertz

What you’ll be doing

1. Acknowledge all customers that board the bus, assist with luggage, establish terminal required and ask customers for relevant paperwork.
2. Provide excellent customer service to all customers.
3. Present the correct image of Hertz at all times.
4. Obey the highway code at all times.
5. Obey Health & Safety procedures and regulations.
6. Refuel the Courtesy Bus according to fuel handling procedures.
7. Ensure the Courtesy Bus is kept tidy and has a professional appearance.
8. Complete any relevant paperwork in line with Company Audit and Department of Transport standards.
9. Bring any defect or damage on the bus to the attention of your Team Leader or Transport Manager.
10. Follow the designated route around the terminals.

What you’ll need

1. Good written and verbal communication skills.
2. Minimum 2 years PCV cat.D1 driving experience.
3. Must have a CPC.
4. Customer service experience.
5. Must have at least 2 solid years of experience working as a Bus Driver.

Your benefits: Fueling your journey

• 25 days holidays (plus Bank Holidays).

• Wide range of training and development courses available to all employees.

• Career development opportunities across Hertz UK and Europe.

• Car Rental discount across Europe, including friends & family members.