Court Usher

Brook Street; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Court Usher to support the smooth running of court proceedings in Ipswich. This full-time, on-site role offers a rewarding opportunity to gain valuable experience in the public sector. As the first point of contact for court users, you will provide essential support to administrative staff and ensure that all proceedings run efficiently. Ideal candidates will possess strong communication skills, empathy, and the ability to manage sensitive situations. Join a professional environment where your contributions will make a real difference in the justice system.

Benefits

Weekly Pay

Paid Holiday Entitlement

Free On-Site Parking

Qualifications

• Previous experience in an administrative or customer-facing role.
• Ability to manage sensitive situations with professionalism and empathy.

Responsibilities

• Deliver excellent customer service to all court users.
• Provide general support to court staff and judiciary.
• Ensure courtrooms are prepared and proceedings run smoothly.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Time Management

Organizational Skills

Job description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Job Title - Court Usher

Location: Ipswich - Fully On-Site
Salary: £12.21 per hour
Working Hours: Full-Time, Monday to Friday, 37 hours per week

If you're looking for a rewarding opportunity to gain experience within the Public Sector, we have a full-time position available for a Court Usher based at Ipswich. This is a temporary role with a strong possibility of extension, offering the chance to work at the heart of the justice system and support the smooth running of court proceedings.

As a Court Usher, you will be the first point of contact for all court users attending hearings. You'll also provide essential support to the administrative staff, ensuring proceedings run efficiently and professionally.

Please note this role involves face-to-face interaction with members of the public, some of whom may be experiencing distress or anxiety.

Key Responsibilities:

• Deliver excellent customer service to all court users
• Provide general support to court staff and judiciary
• Maintain accurate records and documentation
• Escort and support court users, including vulnerable individuals
• Ensure courtrooms are prepared and proceedings run smoothly

Requirements:

• Previous experience in an administrative or customer-facing role
• Strong communication and interpersonal skills
• Ability to manage sensitive situations with professionalism and empathy
• Excellent time management and organisational skills
• Weekly pay
• Paid holiday entitlement
• Free on-site parking

This is an excellent opportunity to gain valuable public sector experience in a professional and supportive environment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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