Courier Operations Manager

Lord Search & Selection; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading Freight recruitment agency is seeking a Courier Operations Manager for a well-established company in Berkshire. This hands-on role involves leading a team to ensure shipments are processed efficiently, adhering to strict policies. Ideal candidates will have extensive knowledge of the courier industry, strong leadership skills, and experience in both management and regulatory compliance.

Qualifications

• Extensive knowledge of the courier industry for exports and imports.
• Experience in leading a team.
• Strong skills in administration and communication.

Responsibilities

• Maintain smooth operation of the Operations Department.
• Ensure compliance with shipping policies and procedures.
• Motivate and train the Operations team.

Skills

Knowledge of HMRC import/export procedures

Team leadership

Motivation and people management

Administration skills

Exceptional communication skills

Ability to multitask

Fast-paced work adaptability

Computer and office applications knowledge

Tools

Forklift licence

IATA Dangerous Goods training

Job description

Freightserve recruitment are looking for a Courier Operations Manager for a well-established Courier company based in the Colnbrook, Berkshire area.

Responsible to the Operations Director, it will be your responsibility to ensure the smooth running of the operation. This is a hands-on role, which will involve managing a team to ensure shipments are processed and made ready for export adhering to procedures and deadlines.

Key Tasks and Responsibilities:-

• Maintaining the smooth and effective running of the Operations Department, including staffing levels, supplier engagement and delivery of departmental targets.

• Ensuring shipments are processed in accordance with established policy & procedures.

• Motivating the Operations team to perform effectively and efficiently, ensuring they have the correct skills and training to undertake their roles .

• Working with the Operations Director to deliver strategic improvements.

• Being responsive and agile to operational demands, with the ability to identify issues & solutions.

• Ensure compliance with HMRC and regulatory procedures.

• Performance monitoring and reporting .

• Liaison with UK and overseas partners.

• Carry out any other duties that may be reasonably required in the context of the job role.

Skills required:-

• Extensive knowledge of the courier industry, for both exports and imports

• Experience of leading a team

• Knowledge of HMRC import/export procedures and raising entries

• IATA Dangerous Goods trained

• Forklift licence

• You must be able to work in a fast-paced environment

• You must have strong administration and communication skills

• Exceptional leadership, motivation, and people management skills

• Ability to prioritise, multitask and delegate

• Good working knowledge of computers and email and office applications

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.