Coupon Operations Executive

Tesco UK; Welwyn Garden City; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Tesco UK is seeking a Coupon Operations Executive to join its Coupons Operations department. The role involves setting up coupons and offers to enhance customer experiences, managing workloads, and ensuring compliance with guidelines. A comprehensive benefits package is offered, including bonuses, flexible work arrangements, and mental wellbeing support.

Benefits

Annual bonus scheme up to 10% of base salary

25 days holiday plus personal day

26 weeks maternity leave at full pay

Free 24/7 virtual GP service

Qualifications

• Experience managing workload independently in a fast-paced environment.
• Experience working with multiple partners.

Responsibilities

• Receive and check offer nominations to ensure coupons and offers are legal.
• Set up Clubcard reward offers and Tesco customer coupons across systems.
• Support process improvements for coupon setup and reconciliation.

Skills

Project management

Problem-solving

Customer management

Campaign management

Digital marketing awareness

Job description

Coupon Operations Executive, Welwyn Garden City

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

03770f5a7780

Job Views:

54

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Tesco UK • Shire Park, Kestral Way, Welwyn Garden City • Apply by 15-May-2025

About the role

We have an exciting opportunity in the Coupons Operations department for a Coupon Operations Executive to join a successful team!

You'll be responsible for accurately setting up all coupons and offers across in-store and online systems for Tesco colleagues and external suppliers to deliver a positive customer experience.

What is in it for you

We offer a comprehensive benefits package, including:

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day and bank holidays
• 26 weeks maternity and adoption leave (after 1 year's service) at full pay, plus 13 weeks statutory pay, and 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP), and support for mental wellbeing

Responsibilities

• Receive and check offer nominations to ensure coupons and offers are legal and adhere to guidelines
• Set up Clubcard reward offers and Tesco customer coupons across systems
• Follow finance and audit processes
• Support process improvements for coupon setup and reconciliation
• Maintain coupon systems and update issuer codes/barcodes
• Advise customers on coupons

Requirements

• Experience managing workload independently in a fast-paced environment
• Experience working with multiple partners
• Project management skills
• Ability to lead detailed processes and systems
• Strong problem-solving skills
• Customer management experience
• Campaign management and digital marketing awareness

#LI-HA1
#LI-Hybrid

About us

We are a diverse company involved in retail, technology, and telecommunications. Our goal is to make every day better for our customers, colleagues, and communities worldwide. We support flexible working arrangements and are committed to an inclusive, accessible recruitment process.

Note: If you are not a passport holder of the country for this vacancy, you may need a work permit. Please visit our blog for more details.

Application process: All applications should be made via the 'Apply now' button. Do not include bank or payment details.

Created on 24/06/2025 by TN United Kingdom