Country Partner UK&I

Groupon; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Groupon is seeking an experienced HR Expert specializing in Employee Relations to join their UK team. This pivotal role involves managing complex employee relations cases, advising managers, and contributing to the development of HR policies. The ideal candidate will have over 5 years of experience in UK employee relations, strong knowledge of employment law, and excellent communication skills. Join Groupon to influence the future of HR in a dynamic, tech-driven environment.

Benefits

Flexible working (remote/hybrid)

Competitive compensation and benefits

Access to learning resources and wellbeing support

Qualifications

• 5+ years of hands-on experience in UK employee relations.
• Strong knowledge of UK employment law and HR best practices.
• Experience managing change and supporting leaders through complex people matters.

Responsibilities

• Lead and manage complex employee relations cases ensuring compliance with UK employment law.
• Provide expert advice and coaching to managers.
• Support restructuring and organisational change initiatives.

Skills

Communication

Stakeholder Management

Problem Solving

Discretion

Education

CIPD qualified or equivalent

Job description

The Role

We’re looking for an experienced HR Expert specialising in Employee Relations to join our UK team. This is a key role focused on delivering fair, compliant, and commercially sound people solutions. You will act as a trusted advisor to managers and employees across the UK and support the wider EMEA HR team on cross-border ER topics. Your expertise will be central to shaping a performance-driven and values-led culture.

Key Responsibilities

• Lead and manage complex employee relations cases (disciplinary, grievance, performance management, absence, etc.) ensuring compliance with UK employment law and Groupon’s internal policies.
• Provide expert advice and coaching to managers to build capability in handling people matters confidently and consistently.
• Ensure managers are upskilled and empowered to manage day-to-day people practices and challenges effectively.
• Support restructuring and organisational change initiatives, including redundancy processes and TUPE (if applicable).
• Monitor ER trends and risk areas, advising the business and People leadership team proactively.
• Collaborate with legal, compliance, and other departments to ensure consistency in policy application and risk mitigation.
• Contribute to the creation and continuous improvement of ER policies, procedures, and training.
• Support investigations and documentation related to employee complaints and whistleblowing matters.
• Lead or contribute to cross-functional HR projects and support broader HR operations as needed.

What We’re Looking For

• Proven track record (5+ years) of hands-on experience in UK-based employee relations, ideally within a fast-paced, global or matrix environment.
• Strong knowledge of UK employment law and HR best practices.
• Commercially aware and pragmatic approach to resolving ER issues.
• Excellent communication, influencing, and stakeholder management skills.
• Ability to work autonomously, handle sensitive issues with discretion, and balance risk with business needs.
• Experience managing change and supporting leaders through complex people matters.
• A proactive, calm, and solutions-focused mindset.
• Ideally CIPD qualified or equivalent.

What We Offer

• A unique opportunity to influence the future of HR in a global, transforming tech-driven business.
• Collaborative, people-first culture where your voice matters.
• Flexible working (remote/hybrid).
• Competitive compensation and benefits.
• Access to learning resources, wellbeing support, and the chance to make a meaningful impact.

Ready to help us build a more engaged, performance-driven Groupon?

Apply today and bring your expertise to a team that values fairness, pace, and people.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here.You can also find out more about us in the latest Groupon news as well as learning about ourDEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

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