Country Manager: UK - London

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a dynamic leader to oversee operations in the UK while developing client relationships across Africa and the Americas. This role involves comprehensive leadership, ensuring operational excellence, and driving continuous improvement in efficiency. The successful candidate will manage budgets, lead project delivery, and engage in business development activities. If you're passionate about operational leadership and client relations, this is an exciting opportunity to make a significant impact.

Qualifications

• Proven experience in operational leadership and management.
• Strong ability to develop and maintain client relationships.

Responsibilities

• Oversee daily operations and ensure market share is maintained.
• Lead delivery teams for new projects and ensure operational excellence.

Skills

Leadership

Client Relationship Management

Project Management

Operational Efficiency

Financial Management

Education

Bachelor's Degree in Business Administration or related field

Job description

Job Description

We are seeking a dynamic leader to oversee the daily operations within the UK, develop client relationships across Africa, North, and South America, and provide technical expertise on various projects.

1. Operational Leadership: Deliver comprehensive leadership and manage all client relationships within the UK and assigned regions, ensuring market share is maintained, investments are profitable, and growth targets are met.
2. Operational Management: Oversee the daily operations of the UK business, applying a hands-on approach to address strategic, technical, commercial, operational, and personnel challenges impacting customer service and performance.
3. Project Delivery: Lead delivery teams for new projects, ensuring they meet deadlines, budgets, technical standards, safety, quality, and operational excellence.
4. Operational Support: Develop a high-performing, innovative support function capable of devising bespoke technical solutions to meet client needs.
5. Sales and Client Relations: Create annual sales plans for existing and new clients, maintain strong client relationships, and act as the primary communication point for client issues.
6. Strategic Alignment: Ensure daily operations align with corporate policies, strategies, and goals.
7. Process Improvement: Drive continuous improvement in operational efficiency through process enhancements, personnel development, and practical measures.
8. Performance Management: Achieve business objectives, manage budgets and targets, and report on business performance.
9. Business Development: Engage in business development activities within the UK and assigned regions, including tender management.
10. Technical Services: Provide technical support to clients in line with targets.
11. Office Management: Establish and manage the UK office in compliance with local legislation and governance.
12. Financial Management: Oversee the financial aspects of the UK office, including budgeting, forecasting, and analysis.