Country Manager UK & Ireland

ZIM Integrated Shipping Services; Liverpool; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a dynamic Country Manager to lead operations in the UK & Ireland. This pivotal role involves overseeing daily business activities, driving profitability, and ensuring exceptional customer service. You will manage a high-performing team while fostering growth and compliance with local regulations. Your leadership will be key in enhancing the brand's presence in the local market and achieving ambitious business targets. If you have a strong background in the shipping industry and a passion for operational excellence, this opportunity could be your next big career move.

Qualifications

• 10+ years in global shipping container industry required.
• Proven success in commercial roles and team management.

Responsibilities

• Oversee daily operations, driving profitability and customer service.
• Manage business development and enhance brand presence.

Skills

Leadership

Analytical Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Education

Bachelor’s degree in Business Administration

Job description

We are seeking a dynamic and experienced Country Manager to lead our operations in the UK & Ireland. In this key leadership role, you will oversee all day-to-day business activities, driving profitability, operational excellence, and exceptional customer service. You will manage a high-performing team, foster business growth, and represent the company with key stakeholders, ensuring compliance with local regulations and alignment with global standards.

Day-to-day activities

• Direct profit & loss responsibility for the country.
• Responsible for enlarging country customer base, performance results vs sales targets.
• Customer Service - provide the best level of service to customers and build a trustworthy and long-lasting relationship according to global CS standard of service.
• Responsible for logistics and port operation activities in the country.
• Finance – overall responsibility for country working capital and financial statements.
• Lead interfaces and achievements with other global/regional functions, and countries in the company.
• Manage cargo flow policies in order to bring to the best results.
• Manage the country according to the local regulations together with company best practice.
• Represent ZIM in all local authorities.
  
  

Business Development

• Responsible for country business development.
• Improve ZIM brand in the local market - take part in conventions, develop relationships with customers based on trust, and enhance interactions with local authorities.
  
  

Improve Results

• Manage the country by outstanding performance under set of KPIs and targets.
• Achieve budget forecast in terms of sales, quantities, revenues, costs, operational profits as well as market share.
  
  

Requirements:

• A minimum of 10 years of experience in the global shipping container industry is essential.
• Proven track record in commercial/sales roles, with a strong focus on achieving business targets.
• Prior experience as a Managing Director, Country Manager, or similar leadership position.
• Demonstrated success in managing teams, including managerial-level staff.
• In-depth knowledge of business and performance metrics, with strong analytical skills.
• Exceptional organizational, leadership, and decision-making abilities.
• Excellent interpersonal and communication skills, both verbal and written.
• Bachelor’s degree in Business Administration, Management, or a related field.
• Native/Bilingual English language