Country Manager - Turkiye

Dlocal LLP; Greater London; On-site; GBP 27,000 - 42,000; Full time

Job summary

Dlocal LLP is seeking a dynamic Country Manager to lead operations and drive growth in Turkey. You will formulate strategy, build partnerships, ensure regulatory compliance, and lead a high-performance team across internal functions.

The role demands strategic thinking, robust operations experience, and strong relationship management to unlock growth opportunities and optimize performance.

Qualifications

• Experience with Turkish payments or financial systems.

Responsibilities

• Develop and implement the country strategy for Turkey.

Skills

Adaptability

Self-starting

Turkish payments

Negotiation

Turkish network

Strategic risk-taking

Leadership

Strategic vision

Turkish market dynamics

Strategic partnerships

Relationship management

Analytics

Team management

Regulatory compliance

Curiosity

Job description

We are seeking a dynamic and experienced Country Manager to lead our operations and drive business growth in Turkey. As the Country Manager, you will be responsible for formulating and executing the company's strategy in Turkey, building strategic partnerships, ensuring compliance with local regulations, and fostering a high-performance team. This role requires a strategic thinker with strong operational expertise, exceptional relationship management skills, and a deep understanding of the Turkish market.

What will I be doing?

• Collaborate with the senior leadership team to develop and implement the country strategy, aligning it with the overall organizational goals.
• Create and execute the operational strategy for Turkey, including the establishment of infrastructure required to support business growth.
• Continuously improve operational capabilities, optimize pay-in/ pay-out methods, and enhance processes to drive efficiency and enhance conversion rates.
• Identify and cultivate strategic relationships with partners, acquirers, payment processors, banks, and other stakeholders to unlock growth opportunities.
• Lead negotiations and execute commercial partnerships and agreements, ensuring mutually beneficial terms and compliance with legal and regulatory requirements.
• Collaborate with internal teams, including expansion, product, technology, legal, compliance and commercial teams, to align on operational, product, and technology roadmaps. Facilitate seamless integration of partnerships and optimize processes for maximum synergies.
• Analyze performance metrics, market trends, and customer insights to optimize business operations and conversion rates.
• Utilize data-driven strategies to enhance performance, identify areas for improvement, and drive operational excellence.
• Work closely with the legal and compliance team to ensure adherence to local laws, legislation, and regulations.
• Stay informed about regulatory changes, maintain compliance, and engage with regulators when necessary.
• Maintain a strong personal network, actively participate in professional organizations, attend conferences, and industry events to enhance the company's brand visibility.
• Engage with local legal experts, accountants, tax professionals, and regulators to ensure smooth operations and compliance with local regulations. Stay updated on local market dynamics, regulatory changes, and leverage local knowledge to drive business success and operational excellence.

What skills do I need?

• Adaptability to thrive in fast-paced, ambiguous environments
• Self-starting attitude with a willingness to collaborate across global teams and time zones
• Proven expertise in Turkish payments or financial systems
• Strong negotiation skills for optimizing contracts and agreements
• Extensive network within the Turkish market's payment ecosystem
• Ability to take calculated risks based on strategic insights
• Leadership capabilities to drive projects and foster cross-functional teamwork
• Strategic vision with a focus on operations and business development
• Deep understanding of Turkish market dynamics and regulatory landscape
• Track record of cultivating strategic partnerships and driving operational excellence.
• Excellent communication and relationship management skills
• Analytical mindset to translate data into actionable strategies
• Proficiency in team management and motivation
• Comprehensive knowledge of regulatory and compliance requirements
• Positive attitude and inquisitive nature