Country Manager

eTeam; Greater London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Spanish Speaking Remediation Country Manager to lead client relationships and resolve technical challenges in the payments processing sector. This role requires strong leadership skills and the ability to manage cross-functional communications effectively. The ideal candidate will have a solid understanding of the card scheme ecosystem and a proactive approach to problem-solving. Join a dynamic team in a hybrid work environment, where your contributions will drive business success and foster strong partnerships with clients.

Qualifications

• Experience with clients in America and understanding of payments processing.
• Strong leadership skills and ability to resolve business and technical problems.

Responsibilities

• Document requirements and establish project scope based on analysis.
• Build relationships with clients and manage technical communications.

Skills

Client Management

Problem Solving

Data Analysis

Leadership

Adaptability

Job description

Role: Spanish Speaking Remediation - Country Manager - UK

Location: London - Hybrid (2-3 days a week)

Duration: Until the end of 2025

Rate: 416 GBP/day

Description:

1. Experience working with clients in America.
2. Good understanding of cards and payments processing lifecycle, including issuing and acquiring.
3. Proactively resolve client business and technical problems, demonstrating strong leadership and autonomy within the business matrix.
4. Document requirements critical to achieving business objectives; identify and establish project scope based on requirements analysis, impact, outcome criteria, and action plans.
5. Knowledge and experience in the card scheme ecosystem (merchants, acquirers, networks, PSPs).
6. Ability to embrace change and adapt to evolving demands and conditions.
7. Review data, conduct operational business reviews, and provide opportunity recommendations to merchants, demonstrating data analysis, problem-solving, and critical thinking skills.
8. Build strong relationships with external clients and internal stakeholders, becoming a trusted partner and influencing decisions cross-functionally.
9. Manage technical communications with clients’ technical teams, project teams, customer service, and senior management.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting