Counterbalance Forklift Driver

FFW Site Services Ltd; Haverhill; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pension with employer-con-

Life assurance (4x salary)

Employee Assistance Program (EAP) 24/7

Cycle to Work scheme

Private medical insurance (role/level)

Paid annual leave 22 days

UK bank holidays

Job summary

FFW Site Services Ltd is seeking a Shipping and Receiving Associate to manage incoming and outgoing shipments. The role involves processing inbound and outbound shipments, using ERP software to track orders, and preparing packing materials and documents.

The successful candidate will have 1+ years in shipping/receiving, basic knowledge of shipping documents and equipment, and the ability to stay calm under pressure in a busy environment. Forklift experience is a plus.

Qualifications

• 1+ years shipping/receiving experience.
• Basic understanding of shipping documents and warehouse equipment.
• Willingness to learn, ask questions, and handle shifting priorities.
• 1-2 years of experience as a shipping and receiving clerk or similar role.
• Communication skills including written and oral, active listening and nonverbal.
• Dependability and consistency in job performance.
• Ability to stay calm under pressure in a fast-paced environment.

Responsibilities

• Process inbound and outbound shipments according to procedures.
• Use ERP/logistics software to track shipments (Epicor or similar).
• Perform quality inspections of shipments per project/company procedures.
• Prepare packing materials, labels, and documents (invoices, BOLs).
• Load/unload trucks using pallet jacks or forklifts.
• Track and update shipping status as directed.
• Collaborate with logistics team members and drivers.
• Report discrepancies or issues to a supervisor.

Skills

Shipping/receiving experience

Communication skills

Dependability

Calm under pressure

Team collaboration

Willingness to learn

Attention to details

Education

Experience in shipping/receiving clerk role

Tools

Epicor ERP

ERP/logistics software

Job description

Position Purpose

The Shipping and Receiving Associate is responsible for preparing outgoing shipments and receiving incoming shipments. Their duties include daily inbound receipts, preparing domestic and international outbound shipments, loading and unloading trucks, and general dock activities.

Responsibilities

• Process inbound and outbound shipments according to company procedures
• Use ERP/logistics software to track shipments (Epicor or similar)
• Perform quality inspections of shipments based on project and/or company procedures
• Prepare packing materials, labels, and documents (commercial invoices, BOLs)
• Load/unload trucks using pallet jacks or forklifts
• Track and update shipping status as directed
• Collaborate and communicate with others involved in the shipment and receipt of products
• Collaborate effectively with logistics team members and drivers
• Report discrepancies or issues to a supervisor

Qualifications

• 1+ years shipping/receiving experience.
• Basic understanding of shipping documents and warehouse equipment.
• Willingness to learn, ask questions, and handle shifting priorities.1-2 years of experience as a shipping and receiving clerk or similar role
• Communication skills which include, but are not limited to, written and oral communication, active listening, nonverbal communication
• Dependability, responsibility, and consistency in job performance
• Ability to remain calm under pressure and handle changing priorities in a fast-paced environment

Working Conditions

• Must be able to look at a computer screen for extended periods of time
• Must be able to lift or move 50 lbs.
• Must be able to carry 50 lbs.
• Must be able to pull or push 50 lbs.

Company Benefits

• Competitive pension scheme with employer contributions
• Life assurance (4x salary)
• Employee Assistance Program (EAP) with 24/7 support
• Cycle to Work scheme
• Optional private medical insurance (role/level dependent)
• Paid annual leave starting at 22 days, increasing with service
• UK bank holidays