Counter Sales Representative

The Granite Group; Northampton; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading distributor in the HVAC and plumbing sector is looking for a dedicated Counter Sales Associate. In this role, you will assist customers, provide exceptional service, and work to support the sales team. Ideal candidates should possess HVAC knowledge and skills in customer service. A supportive work environment with multiple employee benefits is offered.

Benefits

Health benefits for you and your family

401k with company match

Paid time off totaling 15 days per year

Wellness discounts

Team member assistance programs

Community involvement opportunities

Qualifications

• 3+ years in plumbing, heating, or HVAC trades.
• 3+ years in HVAC wholesale experience preferred.
• 1+ years sales experience is an asset.

Responsibilities

• Greet and assist customers with product inquiries.
• Process sales transactions accurately.
• Maintain a clean and organized work environment.

Skills

Customer service

Problem-solving

Bilingual or Multilingual

Job description

Career Opportunities with Granite Group Wholesalers LLC

Careers At Granite Group Wholesalers LLC

Current job opportunities are posted here as they become available.

Job Summary:
We are seeking a detail-oriented and customer-focused individual to join our team as a Counter Sales Associate with a preference for HVAC or plumbing knowledge. Solid computer skills are also preferred, as you will be on the computer for a big part of the day. Other duties will be answering the phone, stocking shelves, transferring material between branches and vendors, and maintaining a clean neat work area The ideal candidate will assist customers with product selections, provide exceptional service, and contribute to the overall success of our sales department.

Qualifications:

Counter Sales Representative: (Preferred but not required skills and experience.)
-3 years or more experience in the plumbing, heating, or HVAC trades (in the field)
-3 years or more experience in the plumbing, heating, or HVAC wholesale
-1 year or more experience selling HVAC and Minisplit systems.
-3 years or more experience in sales
-1 year or more experience in warehousing
-Bilingual or Multilingual

Responsibilities:
- Greet customers and assist them with product inquiries and purchases.
- Recommend products based on customer needs and preferences.
- Process sales transactions accurately and efficiently.
- Maintain a clean and organized work environment.
- Provide information on product features, pricing, and availability.
- Collaborate with team members to achieve sales goals and targets.
- Keep abreast of product knowledge and industry trends to better assist customers.

Additional Requirements:
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Willingness to learn and adapt to changes in product offerings.
- Flexibility to work weekends or evenings as needed.

-Health benefits for yourself and your family
-401k with a company match
-Financial protection (HSA, FSA, life insurance, etc.)
-Paid time off totaling 15 days per year as well as paid company holidays.
-Wellness discounts
-Team member assistance programs
-Team member discounts
-Community involvement opportunities such as TGG Cares and more!