Counter Sales Representative

TN United Kingdom; Kingswear; On-site; GBP 24,000 - 36,000; Full time

Job summary

Join a dynamic team as a Counter Sales Representative at a thriving automotive parts store. You'll have the opportunity to shape your role while providing exceptional customer service and contributing to sales growth. This position offers a supportive environment with career development opportunities and comprehensive benefits. Be part of a passionate team dedicated to excellence in the automotive industry, where your contributions will help drive success and innovation. If you're enthusiastic about automotive products and enjoy engaging with customers, this is the perfect opportunity for you!

Benefits

Comprehensive Benefits

Employee Assistance Program

Pension Plan Contribution

Short-term Disability Insurance

Employee Discounts

Career Development Opportunities

Qualifications

• Minimum 1 year experience in automotive aftermarket parts industry.
• Strong customer service and sales skills required.

Responsibilities

• Greet customers with a positive attitude and provide excellent service.
• Handle transactions and ensure accurate parts orders.
• Assist with merchandising and inventory management.

Skills

Automotive Parts Experience

Customer Service Skills

Sales Skills

Point of Sale System Operation

Tools

PartsWatch POS System

Job description

Are you a Counter Sales Representative seeking exciting new opportunities? Join our thriving store team, where you will have the freedom to shape your role and contribute to the growth of our company.

What You'll Gain Working at Bumper to Bumper?

• A salary to match your skills.
• Comprehensive benefits and employee assistance program accessible.
• A generous employer contribution to the pension plan (after 6 months).
• Short-term and long-term disability insurance.
• Employee discounts on automotive products.
• Career development opportunities.

What Will Make Your Days Exciting as a Counter Sales Representative at Bumper to Bumper:

• Greet all customers (in person or over the phone) with a positive, engaging, and welcoming attitude.
• Sell and support a diversified line of products via phone, fax, email, and over-the-counter, promoting Private Brands and eCommerce channels whenever possible. Deliver a high level of customer service and support promotions and upselling opportunities.
• Handle customer transactions, including sales, returns, and defectives, in a timely manner.
• Ensure customer parts orders are accurately filled and delivered promptly.
• Reconcile transaction history and cash drawer at the end of each shift.
• Operate the store point of sale system (PartsWatch), internet and paper catalogues to search for parts and customer accounts, invoice, and pull orders.
• Assist with merchandising activities, maintain standards of appearance, coordinate with employees for plan-o-grams, product presentation, inventory management, signage, and initiatives to enhance customer experience and maximize inventory turns.
• Follow all policies and procedures related to cash, credit, check, refund, and return policies.
• Collaborate with management to address customer service issues, complaints, and business opportunities.
• Contribute proactively to branch sales and profitability improvements.
• Adhere to inventory control programs, in-stock standards, and operational procedures.
• Communicate effectively with team members, management, and customers.
• Support store functions including warehouse activities and product delivery/pickup as needed.
• Maintain a positive attitude and be an ambassador for the Bumper to Bumper brand.

What Will Make You the Ideal Candidate:

• Automotive Parts experience in the aftermarket (Jobber) parts industry (minimum 1 year).

Why Bumper to Bumper?

We are a Canadian company based in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers across Canada under the Bumper to Bumper banner.

More than just a brand, Bumper to Bumper is a team of passionate individuals. With a fresh vision and a reinvigorated leadership team, collaboration is at the core of our success.

Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.

Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Long live your career at Bumper to Bumper!