Counter Sales Assistant

Skyline Roofing Centres Ltd; Watford; On-site; GBP 34,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday

Life Assurance & EAP

Discretionary bonus

Cycle to Work

Long Service Awards

Job summary

Skyline Roofing Centres Ltd in Watford is seeking a Counter Sales Assistant to deliver friendly, efficient service, build customer relationships and support branch sales.

You will advise on products, handle day-to-day sales paperwork, cooperate with suppliers and other branches, and contribute to a well-organised counter and positive customer experience. This full-time role offers a competitive salary and benefits.

Qualifications

• Customer Focus: Knowledgeable, friendly and dependable, with a genuine focus on understanding customer requirements and ensuring the correct products are supplied.
• Sales & Initiative: Able to identify sales opportunities and use initiative to offer advice and practical solutions to customers.
• Communication: Confident building effective relationships and liaising with customers, suppliers, colleagues and other branches/departments.
• Teamwork: A reliable team player who supports colleagues and the Branch/General Manager to help the branch operate efficiently and effectively.
• Organisation & Presentation: Able to maintain a clean, tidy and efficiently merchandised counter area, while keeping shop stock clean, clearly identifiable and in good order.
• Accuracy & Procedures: Able to follow Company policies and procedures when producing paperwork associated with sales and carrying out day-to-day duties.
• Health & Safety: Committed to maintaining a tidy working environment and working in line with Health & Safety guidelines.

Responsibilities

• Customer Service: Building effective relationships with customers.
• Sales Support: Identifying sales opportunities and offering advice and solutions to customers.
• Counter & Stock: Maintaining a clean and efficiently merchandised counter and stock.
• Sales Administration: Accurately producing paperwork associated with sales.
• Supplier & Branch Liaison: Liaising with suppliers and other branches/departments where necessary.
• Branch Support: Supporting the Branch/General Manager and colleagues and working as part of the team to ensure the branch operates efficiently and effectively.
• Stock Management: Highlighting low stocks to Branch Management where necessary and undertaking stock-taking as required.
• Health & Safety: Working within Company policy and procedures, including Health & Safety Guidelines.

Skills

Customer service

Sales

Communication

Teamwork

Organisation

Accuracy

Health & Safety

Job description

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

Location: Watford

Position: Full-Time, Permanent

Salary: £33,059-£34,712 p.a.

Are you customer-focused, knowledgeable and dependable, with a passion for providing great service? We are looking for a Counter Sales Assistant to provide our customers with a friendly and efficient service while helping to optimise branch sales and profit.

This is a varied customer-facing role where you will build effective relationships with customers, understand their requirements, provide advice and solutions, and ensure the correct products are supplied. You will also work closely with colleagues, suppliers and other branches and departments to help the branch operate efficiently and effectively.

Working Hours

• Monday to Thursday: 7.00am – 4.30pm
• Friday: 7.00am – 4.00pm
• Saturday: 7.00am – 10.00am

What We Offer You

• Competitive Salary based on your skills.
• 28 Days Holiday to rest and recharge.
• Life Assurance & Employee Assistance Programme (EAP) for your peace of mind.
• Discretionary Bonus scheme to reward your hard work.
• Cycle to Work Scheme for a healthier, greener commute.
• Long Service Awards because we value loyalty.

What We Are Looking For

• Customer Focus: Knowledgeable, friendly and dependable, with a genuine focus on understanding customer requirements and ensuring the correct products are supplied.
• Sales & Initiative: Able to identify sales opportunities and use initiative to offer advice and practical solutions to customers.
• Communication: Confident building effective relationships and liaising with customers, suppliers, colleagues and other branches/departments.
• Teamwork: A reliable team player who supports colleagues and the Branch/General Manager to help the branch operate efficiently and effectively.
• Organisation & Presentation: Able to maintain a clean, tidy and efficiently merchandised counter area, while keeping shop stock clean, clearly identifiable and in good order.
• Accuracy & Procedures: Able to follow Company policies and procedures when producing paperwork associated with sales and carrying out day-to-day duties.
• Health & Safety: Committed to maintaining a tidy working environment and working in line with Health & Safety guidelines.

The Role at a Glance

• Customer Service: Building effective relationships with customers.
• Sales Support: Identifying sales opportunities and offering advice and solutions to customers.
• Counter & Stock: Maintaining a clean and efficiently merchandised counter and stock.
• Sales Administration: Accurately producing paperwork associated with sales.
• Supplier & Branch Liaison: Liaising with suppliers and other branches/departments where necessary.
• Branch Support: Supporting the Branch/General Manager and colleagues and working as part of the team to ensure the branch operates efficiently and effectively.
• Stock Management: Highlighting low stocks to Branch Management where necessary and undertaking stock-taking as required.
• Health & Safety: Working within Company policy and procedures, including Health & Safety Guidelines.

Important Information

All applicants must be eligible to live and work in the UK. Documented evidence will be required during the recruitment process.