Counter Manager, Laura Mercier John Lewis Exeter Mat leave Cover

Orveon Global; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Counter Manager to lead a team at a prestigious retail location. In this role, you will inspire and motivate your team to deliver exceptional service while educating customers on award-winning products. You will be empowered to drive sales and create a vibrant community around the brand. This is an exciting opportunity to be part of a transformative beauty company that values creativity, inclusivity, and excellence. If you have a strong background in artistry and a passion for retail, we invite you to join us on this journey to redefine beauty.

Qualifications

• Strong experience in artistry, ideally with a qualification.
• Ability to drive KPIs and sales targets within the team.

Responsibilities

• Engage new customers while delighting existing ones.
• Develop the team to offer exceptional service and educate customers.

Skills

Artistry Experience

Communication Skills

Sales Target Achievement

Coaching and Development

Education

Artistry Qualification

Job description

Counter Manager, Laura Mercier John Lewis Exeter Mat leave Cover

Job Category: Retail

Requisition Number: COUNT001845

Posted: February 21, 2025

Employment Type: Full-Time

Location

Exeter, UD4 EX46NN, GBR

Description

About Us

Orveon is a new kind of beauty company launched in December 2021 as the result of acquiring three unique brands - bareMinerals, BUXOM, and Laura Mercier. With 1,600 employees in 22 countries, we're a truly global business with a presence in all key geographies. Our headquarters are in New York, with additional locations in major cities worldwide. We are backed by Advent International, one of the world's largest and most successful private equity firms, well known for their investments in Lululemon and Olaplex.

We are embarking on a powerful shift: To change how the world thinks about beauty. We are a collective of premium and prestige beauty brands committed to stark honesty, co-creation, and making a sustainable cultural impact. We are looking for the best talent to join us on that journey. Let's face forward together!

About Laura Mercier

Laura Mercier empowers women all over the world to express and embrace their individual beauty. Inspired by Laura’s philosophy “What makes you unique makes you beautiful”, we’re on a mission to create naturally flawless faces through renowned artistry techniques and truly iconic products.

About the Role

As a Counter Manager, you will embody Laura’s philosophy, inspiring and motivating your team to be the best they can be every day. You will develop the team to offer exceptional service and educate customers on our award-winning products and original techniques. You’ll be empowered to take accountability for driving your own Laura business and maximizing sales opportunities.

• Location/ Store: John Lewis Exeter - Mat leave fixed term
• Shift Pattern: Retail
• Contract Type: 30 hours over 5 days

Primary Responsibilities

Through your leadership, you will engage new customers while delighting existing ones, ensuring that the team follows your example and creates a local Laura Mercier community to be proud of. You’ll partner with your Area Manager, Education, and HR as you draw on both your previous management and retail artistry experience to build a business plan that will drive KPIs across the team.

Qualifications & Competencies

• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Experience in coaching and developing others

Equal Opportunities and Accommodations

Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status.