Counter Manager, John Lewis, Cambridge

LA PRAIRIE GROUP; Cambridge; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a renowned Swiss luxury brand as an Account Manager in Cambridge, leading a dynamic team and enhancing sales within the beauty sector. This role involves developing business strategies, cultivating relationships with clients, and ensuring top-notch service. Enjoy a competitive salary, numerous benefits, and the chance to work with a brand celebrated for its artistry and innovation.

Benefits

Competitive commission scheme

33 holiday days (pro-rated)

Generous product allocation & discount

Long Service Awards

Gratis of new launches

Contributory pension scheme - 5% employer contribution

Employee referral bonuses

Qualifications

• Proven experience in luxury retail or beauty.
• Strong leadership and communication skills.
• Passion for skincare and luxury service.
• Results-oriented mindset with a customer-first approach.

Responsibilities

• Lead and inspire your team to deliver exceptional client service.
• Drive sales and achieve retail performance targets.
• Develop and execute weekly business plans.
• Cultivate strong client relationships and build brand loyalty.
• Recruit and engage new customers to grow the client base.

Skills

Leadership

Communication

Customer Service

Sales

Job description

Are you interested in working for a Swiss luxury brand known for its pioneering cellular anti-aging therapies? La Prairie is looking for an Account Manager to join our South Region team in Cambridge.

In this exciting role, you will lead a team of two Beauty Therapist Consultants and be responsible for managing our counter at John Lewis, Cambridge. Your main objective will be to implement effective weekly business plans and drive retail performance to meet and exceed targets.

You will have the opportunity to build relationships with our valued existing clients while also playing a key role in introducing new customers to the La Prairie experience.

Key Responsibilities:

• Lead and inspire your team to deliver exceptional client service
• Drive sales and achieve retail performance targets
• Develop and execute weekly business plans
• Cultivate strong client relationships and build brand loyalty
• Recruit and engage new customers to grow the client base

What we're looking for:

• Proven experience in luxury retail or beauty
• Strong leadership and communication skills
• Passion for skincare and luxury service
• Results-oriented mindset with a customer-first approach

In return, La Prairie offers:

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro-rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years' service
• Gratis of new launches
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses

Join us and become part of a brand that combines science, art, and timeless beauty.