Counter Manager - Edinburgh

BENEFIT COSMETICS; City of Edinburgh; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading cosmetics company is seeking a Full-time Counter Manager in Edinburgh. You will be responsible for managing a team, achieving sales goals, and providing exceptional customer service. The ideal candidate has retail experience and a passion for beauty. This role offers benefits including product discounts and training opportunities.

Benefits

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training Provided

Refer a Friend Scheme

Competitive Commission Scheme

Qualifications

• Minimum 6 months retail experience required.
• Flexible availability including weekends and holidays is essential.
• Dedicated to providing a unique customer experience.

Responsibilities

• Manage Brow and Beauty Experts to meet sales targets.
• Achieve counter and service sales goals through customer engagement.
• Conduct daily team meetings and maintain effective communication.

Skills

Dynamic

Passion for make-up

Result-oriented

Customer service

Team communication

Job description

Overview

Benefit is Glowing... We Mean Growing... and we are currently searching for a Full-time Counter Manager to make real connections in Boots Edinburgh!

As a Counter Manager, your responsibilities will include:

• Management - Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.
• Sales Goals - Achieving counter and service sales targets, making connections with customers, demonstrating products.
• Brow Services - Waxing, Tinting, and Tweezing to ensure customers love their brows and book repeat appointments.
• Teamwork - Conducting daily team meetings, effective communication, and recognizing positive work to motivate the in-store team and achieve targets.
• Promotion and Special Events - Creating in-store and external events like product launches, charity events, and interdepartmental collaborations to build business.
• Stock - Keeping the counter stocked at all times and reporting concerns to the area manager.
• Communication - Facilitating communication between store/department managers and area managers, maintaining open communication on the counter.
• Administration - Completing daily, weekly, monthly, and yearly administrative tasks, and assisting with area manager administration where needed.
• Staff Rotas - Preparing fair staff rotas on a monthly basis.
• Hygiene and Housekeeping - Ensuring the counter and displays are clean and hygienic at all times.

Qualifications and Attributes:

• Dynamic, enthusiastic
• Passion for make-up and retail
• Result-oriented with a desire to meet challenges
• Dedicated to providing a unique customer experience
• Flexible availability including weekends, late nights, bank holidays, and holiday periods
• Minimum 6 months retail experience

About the Brand:

Bold Brows and even Bolder Opportunities! Benefit is behind iconic products like Benetint, The POREfessional, BADgal BANG!, and numerous eyebrow products. We are the world's No. 1 brand dedicated to eyebrows. At Benefit, we believe in feeling good and belonging.

Benefits of the Counter Manager Position include:

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training Provided
• Refer a Friend Scheme
• Competitive Commission Scheme

Join us and paint the world PINK!

To apply, please submit your application. We use video interviews as part of our recruitment process, but if you have additional needs requiring flexibility, contact us at [e-mail].