Counter Manager - Dumfries

Benefit Cosmetics UK; Dumfries; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics UK in Dumfries is seeking a Part-time Counter Manager (22.5 hours over 4 days) for a solo counter at Boots Dumfries. You will drive sales, deliver exceptional customer experiences, and handle counter operations with some management responsibilities.

As a solo counter, there is no requirement for prior management experience, but you will lead communications between store teams and area managers, maintain stock, plan events, and ensure standards of hygiene and presentation.

Qualifications

• Dynamic, enthusiastic and sales-driven.
• Passion for make-up with a focus on achieving sales targets.
• Results-oriented, enjoys a challenge and exceeding sales expectations.
• Desire to provide a unique customer experience that drives loyalty.
• Flexible availability including weekends and holidays.
• Minimum 4 years of prior customer service in retail/hospitality.
• Minimum 6 months of management experience.

Responsibilities

• As a Counter Manager, drive Brow Services & Revenue through waxing, tinting, and tweezing to boost service revenue.
• Engage customers to reach individual sales targets and support counter goals.
• Develop in-store events and external collaborations to grow sales and brand awareness.
• Keep the counter stocked, monitor inventory and report concerns to the Area Manager.
• Act as a communication bridge between store managers and area managers.
• Oversee daily, weekly, monthly and annual administrative tasks to ensure smooth operations.
• Maintain high hygiene and presentation standards for counter displays.

Skills

Sales-driven

Customer service

Retail experience

Leadership support

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time, 22.5 hours, 4 days per week, Counter Manager to make real connections in Boots Dumfries!

Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation:Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene-Fit for a Counter Manager:

• Dynamic, enthusiastic, andsales-driven
• Passion for make-up and Retail with afocus on achieving sales targets
• Result-oriented, who likes a challenge andexceeding sales expectations
• Desire to provide a unique customer experience thatdrives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this rolewith a passion for sales success
• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!