Counter Manager - Crawley

BENEFIT COSMETICS; Crawley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading cosmetics brand in Crawley is seeking a Full-time Counter Manager to lead a team and drive sales. Responsibilities include managing staff, achieving sales targets, and providing excellent customer service. The ideal candidate is dynamic, has a passion for makeup and retail, and a minimum of 6 months retail experience. Join us to make a lasting impression and enjoy various employee benefits including product discounts and competitive commissions.

Benefits

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training

Refer a Friend Scheme

Competitive Commission Scheme

Qualifications

• Dynamic and enthusiastic personality.
• Passion for makeup and retail.
• Result-oriented with a desire for challenges.
• Commitment to providing a unique customer experience.
• Flexible availability, including weekends and holidays.
• Minimum 6 months retail experience.

Responsibilities

• Manage Brow and Beauty Experts to ensure sales targets met.
• Achieve counter and service sales targets.
• Perform waxing, tinting, and tweezing services.
• Conduct daily team meetings and motivate the team.
• Create in-store and external promotional events.
• Keep the counter well-stocked and report concerns.
• Facilitate communication between managers.
• Manage administrative tasks relevant to the counter.
• Prepare fair staff rota monthly.
• Ensure cleanliness and hygiene of the counter.

Skills

Dynamic and enthusiastic personality

Passion for makeup and retail

Result-oriented

Commitment to unique customer experience

Flexible availability

Minimum 6 months retail experience

Job description

Overview

Benefit is glowing... We mean growing... and we are currently searching for a Full-time Counter Manager to make real connections in Boots Crawley!

As a Counter Manager, your responsibilities will include:

• Management - Managing Brow and Beauty Experts by motivating staff, delegating roles, ensuring sales targets are met, and maintaining high customer service standards.
• Sales Goals - Achieving counter and service sales targets, making connections with customers, and demonstrating products.
• Brow Services - Performing waxing, tinting, and tweezing to ensure customer satisfaction and repeat bookings.
• Teamwork - Conducting daily team meetings, effective communication, and recognizing positive work to motivate the team and achieve targets.
• Promotion and Events - Creating in-store and external events, including product launches and charity events, to build business.
• Stock - Keeping the counter stocked and reporting concerns to the area manager.
• Communication - Facilitating communication between store/department managers and area managers, maintaining open communication on the counter.
• Administration - Managing daily, weekly, monthly, and yearly administrative tasks, and assisting with area manager administration when needed.
• Staff Rotas - Preparing fair staff rotas monthly.
• Hygiene and Housekeeping - Ensuring cleanliness and hygiene of the counter and displays at all times.

Qualifications and qualities we seek:

• Dynamic and enthusiastic personality
• Passion for makeup and retail
• Result-oriented with a desire for challenges
• Commitment to providing a unique customer experience
• Flexible availability, including weekends, late nights, bank holidays, and holiday periods
• Minimum 6 months retail experience

About the brand:

Benefit is behind iconic products like Benetint, The POREfessional, BADgal BANG!, and more. As the world's No. 1 eyebrow brand, we focus on feeling good and belonging.

Benefits include:

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training
• Refer a Friend Scheme
• Competitive Commission Scheme

Join us and paint the world PINK!

To apply, please use our video interview process. If you need additional flexibility, contact [e-mail].