Counter Manager - Belfast Airport T1

Benefit Cosmetics; Belfast; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a vibrant and fun-loving beauty brand as a Counter Manager! This part-time role offers the chance to lead a dynamic team, achieve sales targets, and create memorable customer experiences. You'll be at the forefront of beauty innovation, transforming customers while fostering a positive and energetic environment. If you're passionate about beauty and enjoy motivating others, this is your opportunity to shine in a supportive and exciting workplace. Embrace your creativity and help build a beauty community that celebrates individuality and authenticity.

Qualifications

• Experience managing a team in a retail environment.
• Ability to achieve sales targets and provide excellent customer service.

Responsibilities

• Lead and motivate a team to achieve sales goals.
• Ensure high standards of customer service and store hygiene.
• Plan and execute promotional events to drive business.

Skills

Team Management

Sales Target Achievement

Customer Service Excellence

Event Planning

Communication Skills

Education

Experience in Retail Management

Customer Service Experience

Job description

Overview

This is a Part-time 22.5 hour Counter Manager position.

Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide.At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard.Sound like you? You’ve come to the right place!

We’re living proof that premium brands don’t have to be serious. Let others do all the science and molecule stuff – we’re here to transform customers into better versions of themselves, and have a ton of fun doing it.

It means looking good and staying positive – every customer you approach will see you as the face of our brand. You’re going to love doing all those makeovers with our best-selling products, and they’ll love you for making them look amazing.

Responsibilities

The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.

Duties Include

Management – Managing Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.

Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating Beauty Experts, making connections with customers and demonstrating products.

Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.

Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.

Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.

Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.

Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.

Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.

Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.

Qualifications

Counter Managers may be required to work weekends, late nights, and bank holidays.

Benefit is filled with both laughter and hard work – making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you’re the type of person who puts the word “no” before the word “problem,” then the Counter Manager position may be the fabulous opportunity for you.

Please note in order to be able to work in the airport you will need to be 18 or over.

Our mission at Benefit is to “To build a beauty community for all. Dedicated to doing good and feeling good” As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self.

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [e-mail].