Counter Manager

Reitano's Food; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Reitano's Food is seeking a Counter Manager for a new Pasta counter in Central London. This role involves leading a sales team, achieving sales targets, and delivering outstanding customer service. The ideal candidate will possess strong leadership skills and a background in team management, along with the ability to manage inventory effectively. A career opportunity awaits in a dynamic organization with an engaging work environment.

Benefits

Incentives

Qualifications

• Experience in sales and customer service roles.
• Proven ability to lead and motivate a team.
• Advanced English communication skills.

Responsibilities

• Achieving daily sales targets and enhancing customer experiences.
• Leading and coaching the team to meet performance objectives.
• Managing inventory and ensuring cleanliness of the work area.

Skills

Customer Service

Team Leadership

Sales Management

Job description

We are looking for a Counter Manager for our new Pasta counter concession in Central London. You will be responsible for leading a sales team, achieving sales targets, and ensuring excellent customer service. You will also play a crucial role in team leadership, training, and performance management.

Key Responsibilities:

1. Sales and Customer Service:
   • Meeting daily sales targets and maximizing sales opportunities.
   • Providing excellent customer service and creating positive shopping experiences.
   • Demonstrating products and addressing customer inquiries.
   • Building relationships with customers and promoting the brand.
2. Team Management:
   • Leading, motivating, and coaching the team.
   • Ensuring team members meet performance goals.
   • Conducting performance reviews and providing feedback.
   • Creating and managing staff rotas.
3. Inventory and Operations:
   • Managing stock levels and ensuring the counter is well-stocked.
   • Maintaining a clean and organized sales area.
   • Ordering and replenishing products as needed.
   • Monitoring inventory and reporting issues.

We seek a person who is approachable, friendly, and able to maintain good relationships with suppliers and clients.

Salary will be up to £15 per hour based on experience, for up to 40 hours per week.

Requirements include Level 3 First Aid certification, which we will provide if you do not already have it.

This is a great opportunity to join an ambitious organization and work with our London team. If you are ready to build a great career, we look forward to meeting you.

Additional Details:

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Schedule: Monday to Sunday with 2 days off
• Salary: from £15 hourly
• Benefits: Incentives
• Starting time: Immediate start

About Reitano's Food:

Osteria Romana, Osteria Napoletana, Santo Mare, Osteria Fiorentina, and Nonna Mamma restaurants.