Counter Manager

TN United Kingdom; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic beauty brand as a Counter Manager in Edinburgh, where your passion for making connections will shine. This role is perfect for those who thrive in a fun, fast-paced environment, leading a team to achieve sales targets while providing exceptional customer service. You'll engage with customers through product demonstrations and beauty services, all while maintaining a vibrant and welcoming atmosphere. If you have a flair for management and a love for beauty, this is your chance to grow in a supportive community that celebrates authenticity and diversity.

Qualifications

• Ability to work weekends, late nights, and bank holidays.
• Proactive and enthusiastic attitude towards work.

Responsibilities

• Manage and motivate Brow and Beauty Experts to meet sales targets.
• Perform brow services and maintain hygiene standards at the counter.
• Build business through events and ensure effective communication with managers.

Skills

Team Management

Sales Target Achievement

Customer Service

Brow Services (Waxing, Tinting, Tweezing)

Education

Experience in Retail Management

Job description

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Benefit is growing, and we are looking for a fearless Full-time Counter Manager who is passionate about making real connections in Boots Edinburgh!

Calling all rule-breakers, innovators, fun-loving self-starters! Are you smart, sassy, and scrappy? Do you love to laugh out loud? You're just what we're looking for, Gorgeous!

We’re Benefit Cosmetics, an indie beauty brand-turned-prestige powerhouse under Louis Vuitton Moet Hennessy. Founded in 1976 in San Francisco, we're now in 59 countries with over 3,000 BrowBars & 6,000 trained service experts worldwide. We believe laughter is the best cosmetic, and when we’re laughing and having fun, that’s when we’re our most beautiful.

At Benefit, we transform customers into better versions of themselves while having a ton of fun. As a Counter Manager, you will:

1. Manage Brow and Beauty Experts, motivate staff, delegate roles, and ensure sales targets and high customer service standards are met.
2. Achieve sales targets through customer connections, product demonstrations, beauty/brow services, and booking repeat appointments.
3. Perform brow services such as waxing, tinting, and tweezing (full training provided).
4. Lead the team through daily meetings, effective communication, and recognition of positive work.
5. Build business with in-store and external events, including new product launches and charity events.
6. Maintain stock levels and report concerns to the area manager.
7. Ensure open communication between store/department managers and area managers.
8. Handle administration tasks and staff rotas.
9. Maintain hygiene and cleanliness of the counter and displays.

Qualifications include the ability to work weekends, late nights, and bank holidays. We offer opportunities for growth and value diversity. If you’re proactive and enthusiastic, this could be the perfect role for you.

Our mission is to build a beauty community for all, celebrating authenticity and doing good. We are an equal opportunity employer. For additional needs, please contact [emailprotected].