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Counter Assistant
WHSmith
Stevenage
On-site
GBP 60,000 - 80,000
Part time
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Job summary
Join a forward-thinking company as a Counter Assistant, where you'll provide exceptional customer service and support your team in a vibrant Post Office Store. This role offers a chance to connect with customers, manage queues, and ensure a seamless experience. With flexible working hours and a commitment to employee wellbeing, you will thrive in an inclusive environment that values your contributions. Enjoy a range of employee perks, including discounts and support programs, making every day rewarding. If you're passionate about customer service and teamwork, this is the perfect opportunity for you.
Benefits
Qualifications
- Passion for providing exceptional customer experiences.
- Ability to manage queues and ensure quick service.
Responsibilities
- Deliver exceptional customer service in Post Office Stores.
- Manage queues and meet high standards of governance.
Skills
Job description
WHSmith Stevenage, England, United Kingdom
WHSmith Stevenage, England, United Kingdom
1 month ago Be among the first 25 applicants
Job Description
Counter Assistant – WHSmith – Stevenage
Contract Type: 24 Hours
Working hours: weekday and weekend working
As a Counter Assistant in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
- Delivering an exceptional customer service to all customers.
- Managing queues and ensuring that customers can access the services they need quickly and simply.
- Meeting high standards of governance and attention to detail.
- Being part of a team and supporting colleagues.
- A passion for customers, having an exceptional experience in store.
- Confidence in communicating within the team.
- Motivation to achieve fantastic results and standards.
- Adaptability to meet company requirements and goals.
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith have occupied our place as the Hub of the High Street and in our customers’ hearts for over 230 years. Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
High Street Store
Flexible - Not Including Nights
Permanent
24
Part Time
£12.25
Hertfordshire
UK
SG1 1EA
High Street
Entry level
Part-time
Administrative
Retail
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