Counsellor Required: Greater London

WhereToTalk; Greater London; Hybrid; GBP 37,000 - 40,000; Full time

Benefits offered by this job

Guaranteed interview for disabled app

Travel cost reimbursement for intervi

Job summary

Family Action in London is recruiting for a mental health clinician to provide initial assessments, time-limited counselling, and safeguarding for young adults. The role involves managing a caseload, recording progress, and co-designing treatment plans using CORE 10, PHQ-9 and GAD-7.

You will liaise with external agencies to support families and work flexibly, including some evenings up to 8pm. The contract is temporary with a closing date of 30 September 2026 and Inner London Weighting included.

Qualifications

• Experience in clinical assessments and counselling for young adults.
• Ability to manage a caseload with accurate case notes and reporting.
• Collaboration with multi-agency teams and safeguarding duties.

Responsibilities

• Carry out clinical and holistic initial assessments of service users’ needs and suitability for service, including risk and safeguarding considerations, co-designing outcome-focused treatment plans.
• Maintain a caseload of service users receiving individual counselling / psychotherapy and undertake associated case management and administration.
• Provide high quality counselling with evidence-based approaches and keep up-to-date records, sharing information per policy.
• Collaborate with external agencies to support mental health and wellbeing needs and participate in team and supervision processes.

Skills

Initial assessments

Counselling

Caseload management

Record keeping

Tools

CORE 10

PHQ-9

GAD-7

Job description

Hours of Work: 37 hours per week (full time)

Salary: £36,501 - £40,024 FTE per annum, Inclusive of Inner London Weighting

Contract Type: Temporary Contract

Closing Date: 30 Sep 2026

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. The 16-25 year old Young Persons Transitions Mental Health Service provides early access help for young people with moderate to severe mental health problems who would not be suitable for adult services. It facilitates the transition to adult services where appropriate, improves the mental wellbeing of young people by providing timely or early interventions including individual, time limited and outcome focussed counselling / psychotherapy, accessible drop in provision, therapeutic group work and keywork support. Following a holistic assessment, the service will provide a range of therapeutic interventions with a step in, step up and step down approach dependent on the complexity of the individual young adults issues. The clinical arm of the service will provide individual, time limited and outcome focused counselling / psychotherapy to vulnerable young people / young adults with complex needs referred from GPs, CAMHS, Neighbourhoods Teams, Statutory Adult Mental Health Services, amongst others as well as self-referrals.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Key Tasks & Responsibilities:

1. To carry out clinical and holistic, initial assessments of service users' needs and suitability for service, including assessing risk and safeguarding issues, co-design outcome focussed treatment plan with young adult, utilizing agreed assessment and outcome tools such as CORE 10, PHQ 9 and GAD 7.


2. To carry and maintain a caseload of service users receiving individual counselling / psychotherapy applying specialist knowledge and techniques of counselling / psychotherapy where appropriate during interventions. In addition, undertake the associated case management and administrative work in accordance with funding requirements. You will also co-facilitate the weekly Drop In on Thursday evenings.


3. To provide high quality support, based on excellent counselling / psychotherapeutic theory and practice with the aim of providing the best possible interventions in all areas of all clinical practice.


4. To keep excellent and up-to‑date records of work with service users at all times, adhering to confidentiality and information sharing protocols in conjunction with safeguarding requirements.


5. Ensure all data, outcome measurements and monitoring information is provided to the service's Clinical Lead/Operational Manager in a timely manner for reporting requirements and actively contribute towards the design, delivery and evaluation of the service.


6. To advise and liaise with outside agencies involved in the mental health and wellbeing needs of clients in accordance with point 4.


7. Contribute locally as well as regionally, to strategic planning discussions and ensure collaborative working with statutory and voluntary agencies and service providers to ensure a high quality unified service. Ensure that service-users' views are heard and understood and inform and influence the development of local mental health services' provision and practice.


8. Take responsibility for personal development and actively participate in team, clinical and working group meetings, and Family Action's supervision and appraisal processes. Be responsive to critical challenge, advice, feedback and direction as part of a process of continuous improvement and clinical supervision.

To keep informed of and adhere to the BACP / UKCP code of ethics

1. To be able to evidence Family Action's values at all times, which underpin Family Action's mission of 'building stronger families' by:
   
   
   
   • Reflecting a 'can do' approach
   
   
   • Striving for excellence in everything we do
   
   
   • Having mutual respect for everyone we work with, work for and support through our services
   
   
   
   


2. To adhere to all quality and safeguarding standards as set out in Family Action's policies and procedures, promoting and safeguarding children / young people and vulnerable adults.


3. To ensure the implementation of Family Action's Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.


4. To comply with Family Action's Health and Safety Policy, Data Protection Policy and to protect your own and others' health, safety and welfare.


5. To work flexibly as may be required by the needs of the service, delivering sessions up to 8.00pm on up to two evenings per week including Thursdays, and carry out any other reasonable duties as required.


6. Embrace and implement Family Action's Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.


7. Comply with Family Action's Health and Safety and Data Protection policies and protect your own and others' health, safety and welfare.


8. Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.