Counselling Services Coordinator

TN United Kingdom; London; Hybrid; GBP 31,000 - 32,000; Part time

Job summary

An established domestic abuse charity is seeking a Counselling Services Coordinator to support their counselling program. This role involves managing client referrals, conducting assessments, and ensuring confidentiality in a supportive environment. The organization values flexibility and wellbeing, offering a range of employee benefits including a competitive salary, generous holiday allowance, and a contributory pension scheme. Join a dedicated team committed to making a difference in the lives of vulnerable women, while enjoying a friendly and values-led workplace.

Benefits

25 days annual holiday

Healthcare cashback scheme

Contributory pension scheme

Employee Assistance Programme

Flexible working practices

Wellbeing sessions

Qualifications

• Experience in providing trauma-informed support to clients.
• Administrative skills to assist in managing counselling services.

Responsibilities

• Provide administrative support to the Counselling Services Manager.
• Manage counselling waiting lists and ensure client confidentiality.

Skills

Trauma-informed support

Counselling qualification

Administrative support

Education

Counselling qualification

Job description

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Counselling Services Coordinator, London

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Client:

Bromley & Croydon Women's Aid Domestic abuse charity

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

76eb9fe90943

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Counselling Services Coordinator

Hours: Part-time Monday to Thursday 4 hours per day (16 hours per week)
Contract Type: Fixed Term Contract to 28th November 2026
Salary: £31,000 to £32,000 FTE depending on experience
Application Deadline: Wednesday 10th July 2024 at 11.00pm
Interviews: week commencing 22nd July 2024
Location: Hybrid, with home-working available following an initial period of training at BCWA Head Office in London SE20

Employee benefits we offer:
– A friendly, flexible and values-led organisation
– Competitive salary
– 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
– Birthdays and Wellbeing Leave
– Contributory pension scheme (5%)
– Training to help you perform your role and support your professional development
– Comprehensive Employee Assistance Programme, counselling and wellbeing support
– Healthcare cashback scheme

Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.

About the role: We are seeking to recruit a Counselling Services Coordinator to provide administrative support to our Counselling Services Manager and assist in the smooth running of our counselling programme. You will deal with referrals and carry out clinical counselling assessments in person and online to ensure that BCWA is the correct counselling service for the client. You will liaise with our trainee counsellors and allocate clients to the counsellors based on suitability. You will manage our counselling waiting lists and ensure clients are kept informed. You will ensure confidentiality and data security is maintained in relation to service user’s details, case records and supervision notes. Ideally you will have or be working towards a counselling qualification and/or have experience of providing trauma-informed support.

All staff have access to hot-desking at our offices as needed. We do our best to accommodate flexible working practices at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.

Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.

Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.

We reserve the right to terminate this recruitment process should we receive a large number of applications.

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.

BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.