Counselling Services Clinical Manager

Tyneside and Northumberland Mind; Newcastle upon Tyne; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A leading mental health organization is seeking a compassionate Counselling Services Clinical Manager to deliver counselling support while providing leadership to a skilled team. The role involves both direct service delivery and management responsibilities, ensuring high-quality counselling services. Candidates should have a degree in counselling and relevant supervisory experience.

Benefits

Generous Holiday Allowance

Private Pension Scheme

Healthcare Coverage

Qualifications

• Qualified to at least degree level in counselling.
• Experience of line managing staff.

Responsibilities

• Provide SME advice to the management team on counselling matters.
• Manage and support the counselling team.

Skills

Leadership

Counselling

Communication

Information Governance

Risk Management

Education

Degree in Counselling

Supervisor Qualification

Tools

Case Records Management System

Microsoft Applications

Job description

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Tyneside and Northumberland Mind are seeking a compassionate and skilled Counselling Services Clinical Manager to deliver counselling support while providing professional leadership and management to their dynamic team of counsellors.

Hours:37 Hours a week (We would consider part time working or Job Share)

Based at:Gateshead / Newcastle Premises and Home working where appropriate

Contract Type:Permanent Contract

Tyneside and Northumberland Mind are looking to recruit an effective, highly motivated, and confident Counselling Services Clinical Manager to join their highly skilled team. The successful candidate will be part of a dynamic counselling service and will have clinical supervision provided.

The Counselling Services Clinical Manager role requires a supportive and knowledgeable person, with professional and compassionate leadership skills, who has a commitment to providing effective, therapeutic counselling support to clients. This will be a blend of delivering direct counselling services and managing Tyneside and Northumberland Mind Counsellors. Also advising the senior management team with their clinical expertise for the organisation.

Key Responsibilities

• Provide Subject Matter Expert (SME) advise to the management team on counselling related matters.

• Managing and supporting the counselling team/support line team. • Ensure the quality of the output of the counselling services meets both ethical and service specific standards.

• Be the point of contact for clinical questions from the counselling team.

• Assist the Head of Service /Data Governance Manager with the collation of data and producing reports for the counselling services.

• Be involved in the design and implementation of new counselling services. • Be the POC for clinical risk management of clients including CYP, vulnerable adults and sanctuary seekers.

• Advise and implement CPD (Continuing Professional Development) for employed counsellors.

• Provide a range of counselling modalities to clients from across the counselling services.

• Conduct regular audits with the CSM of the CRM system and ensure that it is being used effectively.

• Conduct regular reviews of the counsellor’s private notes.

• Attend and contribute to external and contract meetings with commissioners and other stakeholders

• Attend and contribute to meetings including counselling team, management team, board meetings and whole staff team events.

• Conduct line management and appraisals for employed staff.

• Ensure that all responsibilities and activities discharged within this post are consistent with the terms and spirit of Tyneside and Northumberland Mind’s policies.

• The nature of the post will require flexibility in terms of ways of working to deliver on objectives.

• The post holder is expected to travel to meetings throughout Tyneside, and to occasionally work unsociable hours.

Qualifications

• Qualified to at least degree level (level 5) in counselling.

• Supervisor Qualification (or working towards)

• Enhanced DBS (Disclosure and Barring Service)

• Ability to carry out telephone counselling and Telephone assessments. • BACP/UKCP accredited Counsellor/Psychotherapist.

• Experience of effectively contributing to Information Governance standards across an organisation.

• Experience of partnership working

• Experience and Knowledge of different modalities of counselling and other talking therapies and Primary Care mental health services

• Experience of delivering talking therapies within primary care

• Knowledge and experience of safeguarding, professional boundaries, and risk • Adept at using ICT including Microsoft applications

• Ability to use a Case Records Management system and extract statistical reports

• Experience of line managing staff

• Experience of working at a senior level within a talking therapy service • Experience of dealing with public sector commissioners

• Experience of working within an IAPT service

• Experience of working with GPs and practice managers

• Driving License

To apply please provide a current CV, and relevant Covering Letter.

Review the full Recruitment pack on our website for information about our generous Holiday Allowance, Private Pension Scheme and Healthcare Coverage. Available Here: https://www.tynesidemind.org.uk/recruitment/

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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