Council Tax Officer

Morgan Hunt UK Limited; London; Remote; GBP 30,000 - 40,000; Full time

Job summary

Morgan Hunt UK Limited is seeking a Council Tax Officer to support a Public Sector client during a busy period. This remote role requires proficiency in Civica Open Revenues and involves responsibilities like administering Council Tax accounts and handling enquiries.

Qualifications

• Proficient in Civica Open Revenues (IBS).
• Experience in administering Council Tax accounts.
• Strong negotiation skills for payment plans.

Responsibilities

• Administer the billing and collection of Council Tax.
• Handle moves in and out of properties.
• Negotiate payment plans on Council Tax debt.

Skills

Civica Open Revenues

Billing and collection of Council Tax

Negotiation of payment plans

Investigation and response to complaints

Job description

Are you a Council Tax Officer looking to work remotely from home?

Morgan Hunt's Public Sector and Government client is seeking to recruit a Council Tax Officer to support during a busy period.

This assignment is inside IR35 and offers home working with one day per month in the office.

The ideal candidate will be able to:

1. Proficiently use Civica Open Revenues (IBS) Revenues and Benefits Processing System
2. Administer the billing and collection of Council Tax
3. Open, close, and amend Council Tax accounts
4. Take payments and set up direct debits
5. Negotiate payment plans on Council Tax debt
6. Apply discounts, reliefs, exemptions, and disregards
7. Handle moves in and out of properties
8. Determine liabilities
9. Respond to enquiries in line with legislation and council policy
10. Investigate and respond in writing to Councillor and Members' complaints within set deadlines
11. Assist with incoming calls, emails, and correspondence

If you meet the essential criteria and are interested in working from home for a Public Sector client as a Council Tax Officer, please contact the team with an up-to-date CV.

Note: This job is active and not expired.