Council Tax Benefits Manager

JR United Kingdom; West Midlands Combined Authority; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Council Tax/Benefits Team Manager to lead a high-performing team in the West Midlands. This pivotal role involves overseeing service delivery, ensuring compliance, and driving continuous improvement in local services. The ideal candidate will have experience in Revenues or Benefits, strong ICT skills, and proven leadership abilities, making a significant impact in the Public Sector while advancing their career.

Qualifications

• Experience in Revenues or Benefits, Council Tax.
• Strong ICT skills and effective communication.
• Proven leadership and team development skills.

Responsibilities

• Oversee service delivery and ensure legislative compliance.
• Champion continuous improvement and interpret performance data.
• Collaborate with stakeholders to enhance service delivery.

Skills

Leadership

Communication

Analytical skills

ICT skills

Education

Degree or equivalent (IRRV Level 3 desirable)

Job description

Job Title: Council Tax/Benefits Team Manager

Location: West Midlands (Hybrid – 2/3 days in the office)

Are you an experienced Revenues or Benefits professional looking to take the next step in your career? We’re recruiting a Council Tax/Benefits Team Manager to lead a high-performing team and drive the delivery of essential local services across Shropshire.

In this pivotal role, you’ll oversee service delivery, ensure legislative compliance, and champion continuous improvement. You’ll use your analytical skills to interpret performance data, anticipate regulatory changes, and collaborate with stakeholders to ensure the service stays ahead of the curve.

What we’re looking for:

• Experience in Revenues or Benefits, Council Tax
• Degree or equivalent (IRRV Level 3 desirable)
• Strong ICT skills and effective communication
• Proven leadership, team development and motivational skills
• Collaborative, open and proactive approach
• Ability to work from home and attend the office when required

This is a fantastic opportunity to make a real impact in the Public Sector while developing your career in a supportive, forward-thinking environment.