Costs Resolution Team Leader

Slater Gordon; Greater Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Slater Gordon is seeking an experienced Costs Resolution Team Leader in Manchester to lead the Legal Costs team. The role involves supervision, team development, and maintaining high client service standards. You will benefit from hybrid working options, extensive staff wellbeing programs, and continuous professional development opportunities.

Benefits

Hybrid working

25 days holiday plus bank holidays

Life Assurance cover

Employee Assistance Programme

Health and Wellbeing Programmes

Group Income Protection

Qualifications

• High degree of technical expertise in costs.
• Hands-on, with a 'can-do' attitude.
• Genuine enthusiasm for providing high client service.

Responsibilities

• Supervise a team of Cost Draftspeople.
• Conduct 121 meetings and manage caseload.
• Ensure deadlines and targets are met.

Skills

Technical expertise in costs

Strong communication

Analytical skills

Leadership

Client service

Job description

We are actively recruiting for an experienced individual to join our specialist Legal Costs team as a Costs Resolution Team Leader in Manchester.

Responsibilities to include:

The primary responsibility of the Costs Resolution Team Leader is to play an active part in the provision of an effective costs service to the Serious Injury Practice.

The duties will involve:

• Day to day supervision of a team of Cradle to Grave Cost Draftspeople
• Allocation of work to team members, ensuring all work is completed in accordance with required deadlines
• Supervision of work, to include checking, bills, budgets, Points of Reply & overseeing cost negotiations.
• Ensuring team meet monthly/annual targets
• Conducting monthly 121 meetings
• Manage and support the development of team members, promoting continuous learning and improvement of skills as part of normal duties
• Managing own Cradle to Grave case load
• Ensuring personal financial targets are met

About You:

• High degree of technical expertise in costs
• Ability to develop strong and effective relationships with all stakeholders
• Hands-on, with a “can-do” attitude, demonstrating drive, discipline, patience and flexibility
• High degree of accuracy, excellent analytical skills and strong attention to detail, but capable of identifying and resolving wider issues.
• Well organised with an ability to prioritise and manage conflicting demands effectively.
• Clear and influential communicator, able to address different types of audiences in appropriate ways, both written and verbal.
• Genuine enthusiasm for providing a high standard of client service and an ability to promote a positive attitude.

What we offer in return:

We have a wide range of core and voluntary benefits:

• Hybrid working – 2 days per week working in the office (must live a reasonable distance to commute to the office)
• 35 hours per week – Monday to Friday
• 25 days holiday allowance plus bank holidays
• Buy and sell annual leave up to 5 days
• Aviva Digicare+ Workplace App providing you with services including annual health checks, access to Digital GP’s, mental health consultations, 2nd medical opinions and much more
• Employee Assistance Programme where you can access free webinars for stress awareness and counselling sessions
• Group Income Protection which will support you with an income if you are unable to work long term, as a result of a qualifying illness or injury
• Health and Wellbeing Programmes and apps including gym discounts, private medical insurance, cycle to work scheme, meditation sessions and much more
• Life Assurance cover
• Benefits Hub providing discounts to over 700 services including cinema tickets, food and drink, travel, and high street stores
• Free legal help and discounted lawyer led legal services

Your Professional Development

We will support and encourage you with developing your career with an award- winning law firm. We run courses across our offices and are continuously monitoring and updating the learning and development offering based on what you tell us. We can support you with your continuous professional development by providing funding for professional qualifications, attending external training courses and providing you with a range of internal learning resources.

Our Values

Like all great businesses, we strive to recruit the best people and uphold the highest legal standards. Our people bring something a little different. We hire people who can challenge, remove roadblocks and deliver outstanding customer service. That's why at Slater + Gordon we go further with our values.

How we work is guided by the S+G Way. This means:

· We do what we say we will

· We don’t wait we create

· We own it, we sort it

· We respect and encourage each other

· We make time to live

The S+G Way defines the specific behaviours and actions that our colleagues and our customers care about the most. We know this, because our colleagues helped to create the way, through a series of interactive workshops and interviews.

For further information, please contact [e-mail]

Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.