Costa Store Manager - Royal Bournemouth Hospital

jobs24.co.uk; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits for an experienced Manager to lead a dynamic team at a new Costa outlet within Royal Bournemouth Hospital. This role offers a chance to create exceptional coffee experiences while adhering to brand standards and fostering a customer-centric culture. As a Store Manager, you will be responsible for achieving sales targets, managing a large team, and ensuring operational excellence. With a focus on quality service delivery and commercial success, you will play a vital role in the store's growth and community engagement. Join a vibrant environment that values your contributions and offers numerous perks to enhance your career journey.

Benefits

Exclusive travel discounts

Food shop discounts

Digital GP access

Cinema ticket discounts

Cash rewards on spending

Free wellness classes

Contributory pension scheme

Career growth programs

Qualifications

• Previous management experience in coffee or branded restaurant environments.
• Extensive knowledge of Hygiene, Health & Safety, and audits.

Responsibilities

• Lead a motivated team to deliver a profitable store and exceed budget targets.
• Maximize performance and enhance sales while ensuring great customer service.

Skills

Management Experience

Customer Service

Commercial Awareness

Health & Safety Knowledge

P&L Acumen

Job description

We currently have an exciting opportunity for an experienced Manager to join our team at our new site located within the Beech building, Royal Bournemouth Hospital. This new store will operate 24 hours, Monday - Friday, 40 hours, and work 1 weekend day a month. Free meals are included on shift.

As the Costa Store Manager, you will adhere to Costa brand standards and ensure that the customer is always at the heart of everything we do. When it comes to creating unbeatable coffee experiences, there's plenty of room to let your personality flow too. Being an advocate for the Costa culture, you'll assist in putting your team, customers, and community first and make it your mission to get to know them, understand what makes them tick, and perform the little, big, and medium-sized acts that leave everyone smiling.

Role Responsibility

We are looking for a talented, enthusiastic, and experienced Store Manager to lead a motivated, trained team with the appropriate skills to deliver a profitable store and ensure all budget targets and KPIs are not just achieved but exceeded. Ambitious and commercially aware, with the presence and personality to influence the day-to-day business, you'll maximize your performance as well as the team's. Leading by example and setting high standards, you'll enhance sales and provide our customers with great service. As a Costa Store Manager, you ensure the success of a licensed Costa outlet within Royal Bournemouth Hospital. You will be responsible for a large team across the 7-day operation to achieve and exceed sales targets.

The Ideal Candidate

This position is a great 'next step' for an established candidate having previous experience within a management capacity either within a coffee or branded restaurant environment. You will have extensive knowledge and experience of Hygiene, Health & Safety, and branded audits. You will be a person who is motivated by a passion for quality and great service delivery, with sound P&L and financial and commercial acumen.

Benefits

• Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and many more
• Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favorite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with us with free wellness, mindfulness, and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes