Costa Coffee Barista

Goldex Investments Group Ltd; East Grinstead; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount

Free core drink while working

Structured training

Company pension

Holiday accrual system

Refer a friend scheme

Staff recognition

Job summary

Costa Coffee is looking for a Barista who enjoys coffee and people. You’ll craft coffees with care, serve customers with a smile, and learn about teas, frappes and seasonal ranges. Training and progression opportunities are provided as you develop in-store skills and brand standards.

Join a welcoming team that values energy, teamwork and great service. This role offers ongoing training, staff discounts, and potential advancement as you contribute to memorable customer moments across our stores.

Qualifications

• Enthusiasm to execute outstanding customer service.
• Friendly manner and approach.
• Ability to communicate confidently with customers.

Responsibilities

• Crafting great coffee that hits that sweet spot every time.
• Serving customers with a smile so they walk away happy and excited about their next visit.
• Soaking up all there is to know about Costa products and seasonal ranges.
• Working with your team to maintain health & safety and cleanliness across the store.
• Having fun and using this time to learn, develop and meet great people.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Job description

Here at Costa Coffee, we want to inspire the world to love great coffee. We're all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you'll not only enjoy the pride of working for the nation's favourite coffee shop, but you'll also receive great training and benefits. So, you're sure to enjoy Costa Coffee as much as our customers do.

A bit about the role

Day to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.

What's involved?

• Crafting great coffee that hits that sweet spot every time
• Serving customers with a smile so they walk away happy and excited about their next visit
• Soaking up all there is to know about Costa products - don't forget our teas, frappes, seasonal ranges and much more
• Working with your team to maintain health & safety and cleanliness across the store
• Most importantly, having fun - this is your time to learn, develop and meet great people

A bit about you

A passion for coffee and people is just the start of what we're looking for. So, what else makes a great Barista?

• A positive outlook, can-do attitude, and bags of personality
• A passion for delivering excellence in everything you do
• The communication skills to strike up a good conversation with our customers daily
• A hard-working attitude and multi-tasking skills

Benefits

• 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card)
• Full, structured training including Barista, Brand Standards, Food Safety Level 2
• The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
• We love to internally promote our staff so they grow with us, creating a long term career path
• Company Pension
• Holiday accrual system
• Refer a friend scheme and receive £150 per candidate (T&C's apply)
• 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
• Opportunity to volunteer for the Goldex and Costa Foundation
• Access to a range of local and national discounts with The Life Style Card
• Recognition opportunities: Hampers for Workiversary's, Store of the Month, Customer Feedback Award and Achievement Awards.

Essential Requirements

• Enthusiasm to execute outstanding customer service
• Friendly manner
• Communicate confidently with customers
• Flexible approach (ability to be multi-skilled)
• Willingness to learn