Costa Barista Maestro

jobs24.co.uk; Saltash; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the coffee sector is seeking a Barista Maestro to lead the team and deliver exceptional customer service. This role is perfect for those who love coffee and have a passion for creating memorable experiences. You will receive comprehensive training, ensuring you can craft the perfect cup while maintaining high operational standards. Join a supportive team environment that values inclusivity and personal development, with competitive pay and great perks. If you thrive in a dynamic setting and enjoy working with people, this could be your ideal career move.

Benefits

Kostenlose handgemachte Getränke

50% Rabatt auf Essen und Flaschengetränke

Betriebliche Altersvorsorge

Mitarbeitervorteilsprogramm

Qualifications

• Freude an Kaffee und Leidenschaft für Menschen.
• Wunsch, sich weiterzuentwickeln und das Beste aus sich herauszuholen.

Responsibilities

• Zubereitung von Costa Coffee und hervorragendem Kundenservice.
• Führung des Teams und Unterstützung des Store Managers.

Skills

Kundenservice

Multitasking

Kommunikationsfähigkeiten

Positive Einstellung

Job description

Being a Barista Maestro (Team Leader) means you'll be the face of Costa Coffee and will be responsible for delivering consistently excellent customer service and leading the team in the absence of the Store Manager and Assistant Manager. Prior experience is desirable, but not essential as we will provide you with excellent on-the-job training and support to carry out the role effectively. Training will include how to deliver excellent customer service, operational brand standards, and all elements of health and food safety procedures.

Day to day you'll be making coffee. But not just any coffee… Costa Coffee! You'll perfect your craft through amazing training, taking care to make every customer experience an awesome one. In addition to this you will enjoy the following:

1. Crafting great coffee with your passion and energy for that perfect blend
2. Serving customers with a smile and creating moments that matter, ensuring customers walk away happy, and we see them again very soon
3. Be knowledgeable and confident about all Costa products in order to advise customers
4. Leading your team to deliver brand standards
5. Maintaining health & safety and cleanliness across the store always
6. Replenishing stock and helping with deliveries
7. Supporting your Store Manager
8. Most importantly: have fun at work and support your team to do the same

A great Barista Maestro will love coffee and have a genuine passion for people, as well as the desire to learn and be the best they can be. To shine in the role, you'll need:

1. A positive outlook with bags of personality
2. A passion for delivering excellence in everything you do
3. Good communication skills because you will be talking to our amazing customers daily
4. Courage to show your confidence
5. You will often need to multitask, therefore a hardworking attitude is key here

Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee, and creating memorable experiences, this could be the best career move you ever make! You'll learn to craft the perfect coffee, deliver it with warmth and friendliness, as well as play a vital role in building the very best team environment.

We are proud to be a diverse and equal opportunity employer and are committed to building an inclusive environment for all employees. We also pride ourselves on fostering a culture of development, recognition and reward, evidenced by our annual black-tie awards event, which is a celebration of our teams' success.

Competitive hourly pay and great opportunities to develop yourself and progress your career.

Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift).

Various incentives, with a bespoke team member reward programme plus a great employee assistance program.

Company pension scheme.