Costa Barista

Moto Hospitality; Frankley CP; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discretionary bonus

Staff discount 55%

Sick pay

Life assurance

Development opportunities

Weekly pay

Job summary

Moto Hospitality is hiring a Barista at Frankley Services, M5 (between Junction 3 and 4) to craft Costa drinks and toasties, delivering exceptional customer service as we transform the UK's rest stop experience. You’ll greet customers warmly and work as part of a team focused on quality and speed.

Shifts run from 6am to 11pm, with a mix of weekdays and weekends. The role offers weekly pay, a discretionary annual bonus, 55% staff discount, enhanced benefits including sick pay and life assurance,

Responsibilities

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of toasties and barista quality drinks throughout the day
• Delivering Costa brand standards to a level customers expect
• Resolving challenges with a customer-centric mindset
• Replenishing displays to maximise product availability
• Keeping workspace and store clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving customers with a memorable experience worth returning for
• Helping prepare the store for the following day's trade

Skills

Customer service

Teamwork

Adaptability

Job description

Barista - £12.90phShifts: Vary between 6am to 11pm, mixture of weekdays and weekends required, 7hr initial contractAddress: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR Are you ready to be our next Costa Barista?Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa's finest quality coffee and exceptional customer service as we transform the UK's rest stop experience.What we offer our Baristas:Up to 1 week's discretionary bonus pay per year paid just in time for ChristmasUp to 55% colleague discount across our franchise partner brandsEnhanced benefits, including, sick pay, enhanced family friend benefits and life assuranceFantastic development opportunities including funded qualificationsWeekly Pay

What you’ll be doing as a Barista

Greeting customers with a warm and friendly welcomeProcessing orders and requests in a timely and efficient mannerProducing a range of toasties and
barista quality drinks throughout the dayDelivering our brand standards to a level our customers have come to expectResolving challenges and enquiries with a customer centric mindsetReplenishing displays to provide maximum product availabilityEnsuring your workspace and store is kept clean, tidy and welcomingWorking with colleagues to deliver a culture of togetherness and teamworkLeaving our customers with a memorable experience worth coming back forHelping prepare the store, ready for the following days trade

What we’re looking for in you

We're looking for someone who can effortlessly switch gears-thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers

• Hourly rates of pay may differ for under 18'sPlease note this role internally is known as Customer Service AssistantAnnual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.INDLP