Barista - Costa

Moto Hospitality; Birmingham; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discretionary Christmas bonus

Staff discount up to 55%

Sick pay and life assurance

Development opportunities

Weekly pay

Job summary

Moto Hospitality is hiring a Barista at Frankley Services, Birmingham, to deliver Costa’s high-quality coffee and exceptional service. Shifts vary from 6am to 11pm, with a 7-hour initial contract, including weekends.

You’ll greet customers, prepare drinks and toasties, maintain standards and support a welcoming store atmosphere. Offered benefits include a discretionary annual bonus, substantial staff discounts, enhanced sick pay, life assurance, development opportunities, and weekly pay.

Qualifications

• Adaptable, self-motivated, and ready to tackle whatever the day brings.

Responsibilities

• Greeting customers with a warm and friendly welcome.
• Processing orders and requests in a timely and efficient manner.
• Producing a range of toasties and barista quality drinks throughout the day.
• Delivering our brand standards to a level our customers have come to expect.
• Resolving challenges and enquiries with a customer centric mindset.
• Replenishing displays to provide maximum product availability.
• Ensuring your workspace and store is kept clean, tidy and welcoming.
• Working with colleagues to deliver a culture of togetherness and teamwork.
• Leaving our customers with a memorable experience worth coming back for.
• Helping prepare the store, ready for the following days trade.

Job description

Barista - £12.90phShifts: Vary between 6am to 11pm, mixture of weekdays and weekends required, 7hr initial contractAddress: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR

Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Baristas:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Barista:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of toasties and barista quality drinks throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18’s
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP

New Frankley In Birmingham Parish Council