Cost Insight & Engagement Manager

Lorien; Milton Keynes; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial institution in Milton Keynes seeks a dynamic Procurement & Cost Insight & Engagement Manager to enhance supplier collaboration and drive capability development. The role involves leading engagement programmes, developing training initiatives, and ensuring effective procurement management while working closely with internal teams and suppliers. Ideal candidates will have a strong background in procurement engagement and stakeholder management.

Qualifications

• Proven experience in procurement engagement, training, and people development.
• Strong understanding of supplier governance and performance tracking.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead internal and external engagement programmes for supplier collaboration.
• Develop and deliver capability plans and training programmes.
• Translate business goals into team objectives in the supply chain.

Skills

Procurement engagement

Training

People development

Supplier governance

Performance tracking

Change management

Stakeholder management

Cross-functional collaboration

Job description

Are you passionate about driving supplier collaboration, capability development, and strategic engagement across procurement?

We're working with Santander UK to find a dynamic Procurement & Cost Insight & Engagement Manager to join their transforming Cost and Procurement team. This permanent role is central to building a culture of partnership, innovation, and continuous improvement-both internally and across the supplier ecosystem.

What You'll Be Doing:

• Lead internal and external engagement programmes to promote supplier collaboration and elevate Santander's market presence
• Develop and deliver people capability plans, training programmes, and the Cost & Procurement Academy
• Translate business goals into tangible team objectives and drive functional enablement across the supply chain
• Champion the use of operating models and frameworks to improve procurement effectiveness
• Manage NPS and customer satisfaction programmes for procurement activity
• Coordinate change initiatives, talent mapping, and development programmes across the team
• Conduct supply chain reviews to identify opportunities for improved service, efficiency, and risk reduction
• Create visual tools and dashboards to communicate supplier performance to senior leadership

Key Skills & Experience:

• Proven experience in procurement engagement, training, and people development
• Strong understanding of supplier governance, performance tracking, and change management
• Excellent communication and stakeholder management skills, with the ability to influence at all levels
• Experience in developing competency frameworks and managing talent pipelines
• Ability to lead cross-functional collaboration and drive cultural transformation

If you're ready to shape the future of procurement engagement and capability at one of the UK's leading banks, apply now to join Santander's transformation journey.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.