Corporate Security Relief Officer

ICTS Ltd; Burgess Hill; On-site; GBP 25,000 - 32,000; Full time

Job summary

ICTS Ltd in Burgess Hill is seeking an experienced Security Officer to safeguard people and premises at high-profile client sites. You will focus on a professional, customer-oriented service while controlling access and patrolling designated areas.

The role requires a valid SIA Door Supervision (DS) or Security Guarding (SG) license, at least five years of verifiable history, and the ability to report clearly using IT tools and manual records. Flexibility for shifts is expected.

Qualifications

• SIA Door Supervision (DS) or Security Guarding (SG) license.
• Five years' checkable history and references.
• Pass a criminal records check (CRC).
• Excellent verbal and written communication.
• Strong customer service and teamwork.

Responsibilities

• Manage access control for buildings and car-parks.
• Patrolling the buildings, car parks and grounds.
• Responding to customer requests and queries.
• Checking and challenging ID passes with a professional and friendly approach.
• De-activating and activating alarms.
• Unlocking and locking buildings, rooms, external barriers and gates.
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
• Maintaining records including incident reports using computer- and paper-based systems.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Calm under pressure

Report writing

IT literacy

Security knowledge

Tools

MS Outlook

MS Word

MS Excel

Job description

In this high-profile security officer role, you'll ensure the security and safety of the people and premises at prestigious client sites. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:

• Managing access control for buildings and car-parks - for employees, visitors and contractors
• Patrolling the buildings, car parks and grounds to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional and friendly approach
• De-activating and activating alarms
• Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary
• Maintaining records including incident reports using computer- and paper-based systems., This is an ad hoc position covering annual leave and absence, hours of work may vary but shift patterns are normally 12 hours duration, covering Monday - Sunday.
  However, as part of a small team you will need to be flexible to support your colleagues.

Substantial experience as a Corporate Security Officer is essential, and to succeed in this role you will also need:

• Excellent verbal and written communication skills
• Strong customer service, team working and collaboration skills
• The ability to remain calm and professional under pressure
• The ability to deliver succinct and clear verbal and written reports
• Competent IT and administration skills including MS Outlook, Word & Excel
• Professional appearance and demeanour
• Willingness to undertake development training
• An SIA Door Supervision (DS) or Security Guarding (SG) license
• Five years' checkable history and references
• To pass a criminal records check (CRC) to the required standards

The following would also be useful but are not essential:

• A First Aid at Work qualification
• An Automated External Defibrillator (AED) qualification.