As a
Corporate Sales & Business Development Ma
nager, you will
change leaders who change the world
by
becoming a trusted advisor to organisations and individuals, a person who can offer expert advice on world-leading programme options, to maximise their learning journey.
Role Overview:
The Open Business Development team operates in distinct teams. This person would be a member of the
Corporate Open Programmes team
, led by the Corporate Business Development Director. Programmes within this team include public open programmes as well as open programmes delivered to a single-company audience. The person will be expected to work closely with the Academic Programme Directors, members of faculty, Programme Managers and representatives from corporate open clients.
As part of the front-line sales team, the role holder will be the first key contact for their programme enquiries and will channel leads into the sales pipeline. Using proven sales methods and the resources of the company's CRM system, the role holder will seek to convert high-potential leads into sales opportunities. Regularly reporting on sales achieved, the role holder will ensure that the Corporate Business Development Director and Open Programmes Director are kept fully informed of progress towards the achievement of the department's objectives on a weekly basis. As the open enrolment portfolio grows and develops, with the addition of new programmes and more ambitious sales targets, the Corporate Sales and Business Development Manager will be instrumental in increasing attendance and thus revenue for their assigned portfolio of programmes.
Some programme schedules will fall outside typical office hours, including weekends, and the flow of work may not follow a regular working week. However, we understand the importance of flexibility in managing work-life balance and our structure includes flexible working hours to accommodate individual needs and preferences.
Main Responsibilities:
Sales and portfolio management
Act as the primary point of contact for prospective participants, engaging in active sales techniques to guide them through the 'prospect to applicant' cycle. This will involve personalised interactions via phone calls and emails, as well as proactive outbound calling. Monitor participant numbers across all open programmes, ensuring targets are met and taking proactive measures to prevent programme cancellations or under-participation. Actively promote the General Management Certificate of Achievement (GMCA) to prospective participants and past delegates. This will include the delivery of short presentations about the GMCA during open programmes. Leverage your in-depth knowledge of each programme, understanding our unique selling proposition (USP) and the value of each offering, to actively pursue sales opportunities with key organisations. This will involve a combination of proactive phone work, presentations, and written communication. Collaborate with the Corporate Business Development Director to identify opportunities to sell our executive education offer to businesses through open and corporate open programmes.
Horizon scanning and market knowledge
Collaborate with both the Marketing team and the Business Development team to identify business development opportunities and gain a comprehensive understanding of the market and our competitors. Be capable of handling complex questions and providing eloquent and knowledgeable answers and solutions. Stay updated on industry events, sectoral changes, and key players in relevant markets and regions, enabling a nuanced understanding of the challenges faced by target client organisations.
Client relationship management
Accurately enter and maintain prospect and client details in our CRM database, coordinating with Executive Education technical colleagues to meet the open programmes team's CRM requirements. Liaise and engage with participants and the finance team to ensure efficient revenue tracking and prompt payments, while maintaining a courteous and efficient approach. Nurture and maintain cordial relationships with past programme participants and clients. Collaborate with the Alumni association to maintain effective post-programme communication. Conduct business development research to identify key contacts in target organisations, fostering and establishing corporate relationships. Work closely with the Corporate Business Development Director to expand our corporate offerings, communicate programme feedback, and engage with corporate clients to ensure programmes meet their specific needs.
Liaison with stakeholders
Collaborate closely with the programme management team, Executive Education staff, and faculty to enhance our reputation as a leading provider of executive education programmes. Support the swift implementation of marketing plans, working in close coordination with the Executive Education marketing team. Assist in executing marketing and business development campaigns, including email marketing initiatives. Work closely with the Corporate Business Development Director to maintain excellent communication with stakeholders from clients on all elements of corporate open programmes.
Administration and reporting
Prepare regular reports on monthly business development activities, highlighting progress towards department objectives. Provide administrative, sales, and client relationship support to the Corporate Business Development Director and Marketing team during recruitment activities and events. Maintain and update information held by the company for suppliers and clients. Participate in client, team, and staff meetings, as well as ad hoc project groups as required. Generate regular reports on the status of programmes within your portfolio. Ensure compliance with financial regulations, including payments to contributors, and maintain accurate records in the CRM system.
Additionally
Contribute effectively to JBSEEL values and team activities. Participate in and contribute to special projects where relevant.
About You:
Our ideal candidate should have the following qualities, skills and attributes. We encourage you to apply for this role even if you do not match every attribute listed on the job description. As an education provider, we are keen to support onboarding and learning for those new to our context.
Graduate level or equivalent. Demonstratable sales experience or exposure to a sales-led environment. Previous experience working for leading business schools would be an advantage. Proactive sales approach with a good foundation of business development, sales, and marketing. Experience of working in a service environment is highly desirable. Excellent planning skills, gained through professional or personal experience. Ability to work with academics, senior decision makers and company executives. Ability to demonstrate a highly developed level of professional customer service and a strong desire to exceed expectations. A committed approach to work, willing to demonstrate flexibility where necessary in order to ensure that clients' and stakeholders' needs are met within the scope of the project. Excellent communication skills, with the ability to demonstrate accuracy and fluency in spoken and written communications. Demonstrated ability to work sensitively and confidently across cultures. Financial awareness and the aptitude to learn to manage costs and develop budgets. Very comfortable managing and manipulating numerical and qualitative data. Ability to negotiate the best possible solutions for clients and the company. An ability to work under pressure and to enjoy the challenges of tight deadlines. Demonstratable problem-solving skills. Excellent IT skills, particularly in MS Office programs (Outlook, Word, Excel and PowerPoint). Experience of managing a sales process using a CRM system The ability to demonstrate JBSEEL's values of: Embodying world-leading excellence; Having and encouraging a growth mindset; Making others great, always; Being positive and solution-oriented; Being better together. An understanding that some programme schedules will be outside normal working hours, including evenings and weekends, and that the flow of work may not follow a regular working week.
Other information:
This is a full-time, permanent position. There will be a nine-month probationary period. Working hours are 40 hours per week. The successful applicant must be willing to work such additional hours as are necessary for the proper performance of their duties. This is hybrid role, with a current company-wide requirement of a
minimum
of two working days from our office in Cambridge. Flexible working patterns and schedules are supported.
The deadline for applications is midnight on
Friday 15 August 2025.