Corporate Receptionist (part time)

M&G; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

M&G is seeking a vibrant and experienced receptionist to enhance its Front of House Team in London. This part-time role involves delivering exceptional customer service, managing reception duties, and supporting workplace activities in a professional environment. Ideal candidates will possess solid communication skills and a proactive approach to ensure a welcoming experience for all clients and visitors.

Qualifications

• Previous receptionist experience in a corporate or high-end environment preferred.
• Ability to remain calm under pressure and manage multiple tasks.

Responsibilities

• Greet visitors and manage reception services.
• Coordinate meeting room management and event preparation.
• Handle client queries and maintain reception standards.

Skills

Communication

Customer Service

Organizational skills

Time Management

Tools

Microsoft Office

Job description

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Client:

M&G

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8eaa7457e3f0

Job Views:

8

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The role:

We have a fantastic opportunity for an engaging and vibrant experienced receptionist to join our highly professional Front of House Team based at M&G’s plc Head Office in London. This is a part-time permanent position (28 hours). Days and hours of work Mondays, Tuesdays, Wednesday, and Thursdays, on the following fixed hours on rotational shifts of 08:00-15:30, 09:00-16:30 or 10:00-17:30. Due to the nature of the work this will be a fully office-based role.

As the welcoming face of our head office reception, you will be required to deliver outstanding service and a memorable front of house experience, providing friendly and efficient multi tenanted reception services for clients, visitors, and internal stakeholders, facilitating M&G client floor meeting room management, coordinating day to day workplace activities, and providing support for events.

The role is fast past paced, it will suit a well organised and confident individual with attention to detail, excellent communication, and organisational skills. We are looking for a dynamic and quick-thinking person who must be willing to go above and beyond to deliver an exceptional customer service experience. Previous receptionist experience within a corporate or high-end hotel environment is strongly preferred.

Responsibilities:

• Greeting all visitors and staff into the office in a professional and warm manner.
• Communicate visitor and client arrivals promptly to the host so that they are escorted to their destination in a timely manner.
• Provide a seamless service between ground floor reception and internal reception desks.
• Efficiently handle client and visitor queries, troubleshoot any issues arising
• Anticipate client needs and follow up to ensure expectations are met.
• Conducting client floor checks, meeting room checks, including our executive area.
• Welcoming visitors and offering refreshments upon arrival of the client floor
• Ensuring the reception area is maintained to a high standard.
• Actioning event preparation activities (logistics, space set up) and supporting client events (registration, cloakroom).
• Work closely with and effectively communicate with all other service providers within other departments.

Requirements:

• Excellent communication and relevant customer service experience
• The ability to work on proactively on your own initiative and as part of a team.
• Ability to remain calm under pressure.
• Actively contribute to teamwork and colleagues during busy periods.
• Be motivated, committed and flexible.
• Be immaculately presented at all times.
• Ability to multi-task with strong organisational, time management skills and be able to prioritise tasks.
• Strong written and verbal communication skills, proficiency in Microsoft Office.

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.