Corporate Receptionist (DLCR)

myGwork - LGBTQ+ Business Community; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Corporate Receptionist to join their dynamic team in the City of London. This role is pivotal in delivering exceptional guest experiences at a prestigious client office. You will be the first point of contact, ensuring a welcoming atmosphere and smooth transitions for all visitors. With a focus on innovation and service excellence, this position offers a unique opportunity to enhance your career while being part of a supportive and inclusive environment. If you have a passion for hospitality and a proactive mindset, this could be the perfect role for you.

Benefits

Travel and grocery discounts

Life assurance

Contributory pension scheme

Wellness programs

Employee Assistance Program

Digital GP services

Learning and development opportunities

WOW Awards for outstanding contributions

Paid day off for community support

Qualifications

• Outgoing personality with a passion for guest service.
• Ability to work independently and as part of a team.

Responsibilities

• Warmly greet guests and escort them as needed.
• Set up meeting rooms and maintain cleanliness.
• Proactively handle enquiries in a professional manner.

Skills

Excellent command of English (verbal and written)

Interpersonal skills

Organizational skills

Detail-oriented

Customer service skills

Job description

Job Introduction

We are recruiting a Corporate Receptionist to join our Rapport team at one of our prestigious client offices in the City of London. Our client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5-star memorable experience to all key stakeholders, covering the operation of all client floors and hospitality areas.

The Corporate Receptionist is a hands-on and proactive role that requires character that actively seeks opportunities to improve efficiencies and enhance the overall business environment. The role will specialise in the external client experience, from ground floor to the meeting room.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM). Overtime may be required on occasion of events as per business needs

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

• Warmly greeting all guests/ visitors with a smile, following agreed standards
• Escorting guests to required destination (if required), ensuring smooth transitions between team members at each stage of their journey
• Always looking for opportunities to develop our service and innovations
• Maintaining the necessary awareness of building facilities to advise and direct guests appropriately
• Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner
• Setting up meeting rooms to the required standard including the set-up of food and beverages and ensure that they are checked prior to any meeting taking place
• Carrying out cleaning duties to ensure all areas of the office, both client and internal spaces are up to the expected standard

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs)
• Have an excellent command of English, verbal and written
• Be creative, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude
• Have the ability to work independently and as part of a large team
• Display excellent personal presentation and interpersonal skills
• Have passion to deliver excellent guest service in everything that they do
• Preferably have previous experience in front-of-house within a luxury hotel, premium airlines, or a corporate business environment

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.