Corporate Receptionist (CTCR)

myGwork - LGBTQ+ Business Community; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

myGwork - LGBTQ+ Business Community is seeking a dedicated Corporate Receptionist to enhance the visitor experience at a prestigious corporate building in Canary Wharf. The role involves providing exceptional customer service, managing visitor registrations, and creating memorable interactions. Ideal candidates will demonstrate a strong attention to detail, effective communication skills, and thrive in a bustling team atmosphere.

Benefits

Exclusive travel and grocery discounts

Contributory pension scheme

Employee Assistance Program

Learning and development opportunities

WOW Awards for exceptional contributions

Paid day off to support a cause

Qualifications

• At least one year of customer-facing experience in a similar setting.
• Strong communication skills both written and verbal.
• Ability to navigate a fast-paced environment.

Responsibilities

• Provide a warm welcome to visitors and employees.
• Register visitors and contact hosts upon arrival.
• Escort visitors to the Client Floor.

Skills

Exceptional communication skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

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This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Introduction

We are recruiting a Corporate Receptionist to be part of the Rapport team, based at our client's flagship building in Canary Wharf. The Client is a global bank, and you will be part of a diverse team of 20+ team members. Your role is to to create memorable arrival and departure experiences for our clients and their visitors; you will achieve this by using your own initiative and working seamlessly with different departments.

The Corporate Receptionist role is ideal for someone who has an incredible ability to spark immediate Rapport with the building's visitors upon their arrival. You will be an integral part of a highly professional team based on the ground floor of the client's offices. This is a fast-paced, high-volume reception and the ability to take ownership is key to success.

Contract type: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)

Main Responsibilities

• Providing a warm welcome to visitors and employees with a 5-star approach
• Registering visitors and contact hosts upon arrival
• Escorting visitors to the Client Floor, personalising the interaction along the way
• Processing requests for meeting room bookings with catering and hospitality
  
  

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Be creative, process-driven, and resourceful with a can-do attitude
• Thrive in large team settings while also capable of independent work
• Possess exceptional attention to detail and strong communication skills (both written and verbal)
• Be highly organised with a passion for delivering excellent customer service
• Have outgoing personality with the ability to build rapport with key stakeholders
• Be able to navigate a fast-paced environment and manage a varied workload effectively
• Ideally, have at least one year of customer-facing experience in a similar setting
  
  

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!
  
  

About Us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Package Description

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Technology, Information and Internet

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