Corporate Receptionist (AGDC)

myGwork - LGBTQ+ Business Community; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in London is seeking a Dedicated Cover Corporate Receptionist to join their award-winning Front of House team. This full-time role involves providing exceptional service at prestigious client sites. Ideal candidates will have strong communication and organisational skills, and a passion for hospitality. The position offers opportunities for personal and professional growth within a supportive environment.

Benefits

Travel and Grocery Discounts

Life Assurance

Contributory Pension Scheme

Wellness Programmes

Employee Assistance Programme

Learning and Development Opportunities

Paid Volunteer Day

Qualifications

• Minimum of 1 year's customer service experience in a 5-star or corporate environment.

Responsibilities

• Deliver exceptional welcome experiences to clients and guests.
• Handle enquiries and requests promptly via phone, email, and in person.
• Support event preparation and registration desks as required.

Skills

Organisational Skills

Communication

Customer Service

Job description

Join to apply for the Corporate Receptionist (AGDC) role at myGwork - LGBTQ+ Business Community

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Join to apply for the Corporate Receptionist (AGDC) role at myGwork - LGBTQ+ Business Community

This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Introduction

Dedicated Cover Corporate Receptionist - London

Full-time | Permanent | Monday to Friday, 40 hours per week (shifts between 7 AM and 7 PM)

Location: 3 days at a permanent client site, 2 days with our Rapport Mobile Receptionist Team

About The Role

We are seeking a Dedicated Cover Corporate Receptionist to join Rapport's award-winning Front of House team at one of our most prestigious client sites in London. This role offers the opportunity to work in a dynamic and innovative environment, providing exceptional service across multiple high-profile locations.

What You'll Receive

• Financial Benefits: Access exclusive travel and grocery discounts, life assurance, and cash rewards.
• Secure Your Future: Enjoy peace of mind with our contributory pension scheme.
• Health & Wellbeing: Benefit from wellness programmes, digital GP services, and our Employee Assistance Programme.
• Personal & Professional Growth: Take advantage of extensive learning and development opportunities to enhance your career.
• Recognition & Rewards: Be part of our WOW Awards programme, celebrating outstanding service.
• Give Back: Enjoy one paid day off each year to volunteer for a cause that matters to you.

Key Responsibilities

• Deliver an exceptional welcome experience to clients, guests, and visitors, consistently adhering to Rapport standards.
• Ensure seamless arrival journeys using engagement, attention to detail, and innovation.
• Handle enquiries and requests promptly and professionally via phone, email, and in person.
• Escort guests to meeting rooms and assist with coats, luggage, and other guest needs.
• Support event preparation and registration desks as required, ensuring smooth delivery.
• Maintain awareness of building facilities to appropriately direct guests.
• Collaborate with internal teams and service partners to achieve a unified, high-quality service.

About You

• You embody Rapport's core values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
• Warm, energetic, and confident, with excellent organisational skills and a passion for service.
• Strong communicator with the ability to build positive relationships with colleagues, clients, and stakeholders.
• Detail-oriented, proactive, and adaptable with a collaborative mindset.
• Ideally, you bring a minimum of 1 year's customer service experience in a 5-star or corporate environment.

Ready to Walk Tall with Us?

If you are passionate about hospitality, thrive in a professional environment, and want to be part of a supportive, innovative team-we'd love to hear from you.

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

About The Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our Most Prestigious Awards Include

• In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
• We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company.
• Top 30 Best Places to Work in Hospitality in 2021 winner.
• Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.