Corporate Receptionist

Mitie; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 22,000; Full time

Job summary

A facilities management company is seeking a professional Receptionist for a fixed-term role in Solihull. The ideal candidate will manage reception duties, assist with documentation, and maintain building security. Strong communication skills, IT literacy, and the ability to prioritize workload are essential. The role involves working Thursdays and Fridays with potential extra hours. Salary is at the Real Living Wage.

Qualifications

• Friendly and approachable manner with professional conduct.
• Strong communication and interpersonal skills.
• IT literate with ability to prioritise own workload and meet deadlines.

Responsibilities

• Manage access points and ensure maintenance of fob access systems.
• Keep reception area tidy and provide courteous service.
• Handle phone calls and emails professionally.
• Manage documentation and store it appropriately.
• Open and close the building, maintaining security.
• Issue visitor/staff passes and assist with emergency evacuations.

Skills

Communication skills

Interpersonal skills

IT literacy

Time management

Job description

Overview

Role Details

Contract Type: Fixed Term (until March 2026, with the possibility of extension)

Working Hours: Thursdays and Fridays, 7:00am - 3:30pm

Additional Hours: Potential for extra days to cover holiday and sickness

Salary: Real Living Wage

We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.

Responsibilities

• You will help facilitate the flow of personnel by managing access points throughout the building and ensuring the maintenance of fob access systems.
• You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout.
• You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and distributing incoming mail and packages.
• As a Corporate Receptionist, you will be in charge of managing documentation and ensuring it is stored in the appropriate location or system.
• Some additional duties will include opening and closing the building, maintaining building security, managing queries and messages from visitors, issuing visitor and staff passes, assisting with emergency evacuations, ordering of consumable goods and more.
• We are looking for someone with a friendly and approachable manner and can always remain professional, displaying sound communication and interpersonal skills.
• The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines.

Qualifications

• Friendly and approachable manner with professional conduct
• Strong communication and interpersonal skills
• IT literate with ability to prioritise own workload and meet deadlines

Details

• Contract Type: Fixed Term (until March 2026, with the possibility of extension)
• Working Hours: Thursdays and Fridays, 7:00am - 3:30pm
• Additional Hours: Potential for extra days to cover holiday and sickness
• Salary: Real Living Wage